Profile picture for user Alexandre Ayres
Ao executar a configuração de instalação do aris 10.1, o erro 5006 é exibido.

Código de erro: -5006: 0x800700b7

Informações de erro:

> SetupNew \ setup.cpp (591)

PAPP: Servidor ARIS

PVENDOR: Software AG

PGUID: 73D50529-B870-4B95-AA46-65F9B062EB35

$ 16.0.0.328

@Windows 7 / Server 2008 R2 Service Pack 0 (9200) 

IE Versão: 9.11.14393.0

Alguém pode ajudar ?!

File attachments
by Runé Becker
Badge for 'Mastermind' achievement
Posted on Fri, 09/01/2017 - 11:20

Olá Alexandre,

As your error happens already while the setup program is starting up, I recommend to first check whether your setup is completely downloaded. To install ARIS need at least the folders ARIS_Server + Setup_Data.

Next thing is whether an antivirus software is blocking the start of the InstallShield. If possible, turn it off at least temporarily, or exclude the folder from where you start the setup.

Cheers

Rune

0
by Alexandre Ayres Author
Posted on Wed, 09/06/2017 - 14:43

In reply to by rbe

Thanks for your help!

I was able to install after disabling the antivirus.

0

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