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[SOLVED] ARIS 9.8.6 unable to connect using HTTPS and SSL

allenventura's picture
by Allen V. in User Support posted on 2017-04-25

Hello,

We have added a valid certificate to the load balancer, but we are having an issue getting the download client to connect to the server.  Initially we had an issue simply just to get the download client to download, but changing the Java Control panel Advanced settings allowed the download client to finally download.  However, trying to connect to the server gave us another error.  Any assistance anyone can provide is greatly appreciated.

Regards,

Allen

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Frank Weyand posted on 2017-04-26

Hi,

please update you JRE to 1.8.

Since 9.8.6, during update of the tomcat version, a new policy for SSL protocols have been introduced. Some older protocols for SSL communication are switched of. Unfortunately, these are the default for JRE 1.7...

This is due to the fact, that these protocols can be seen as a security risk, so they are per default switched of.

As a consequence, it is not possible to start ARIS with JRE 1.7 using https, until either other protocols on client side are set to be used; or the server accepts the protocols again.

Please be aware: it is your decision to allow these protocols considering security aspects!

Therefore: update your JRE to 1.8, and you are on the save side.

Bye,

Frank

Allen V. posted on 2017-05-12

Hello Frank,

Thank you for the suggestion.  I have updated to JRE 8 on the client side, but I still get the same error.  Below is the output of the java console using JRE 8.

Java Plug-in 11.131.2.11 x86
Using JRE version 1.8.0_131-b11 Java HotSpot(TM) Client VM
User home directory = C:\Users\auser
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
basic: Added progress listener: sun.plugin.util.ProgressMonitorAdapter@1a2fee9 (link sends e-mail)
security: Expected Main URL: https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external)
basic: Plugin2ClassLoader.addURL parent called for https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external)
network: Cache entry not found [url: file:/C:/Program%20Files%20(x86)/Java/jre1.8.0_131/lib/ext/sunec.jar, version: null]
network: Cache entry not found [url: https://arisconnect/abs/downloadClient/lib/false (link is external), version: null]
network: Cache entry found [url: https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external), version: null]
cache: Adding MemoryCache entry: https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external)
cache: Resource https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external) has expired.
network: Connecting https://arisconnect/abs/downloadClient/lib/false (link is external) with proxy=DIRECT
network: Connecting https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external) with proxy=DIRECT
network: Connecting http://arisconnect:443/ (link is external) with proxy=DIRECT
network: Connecting http://arisconnect:443/ (link is external) with proxy=DIRECT
security: Loading SSL Root CA certificates from C:\Program Files (x86)\Java\jre1.8.0_131\lib\security\cacerts
security: Loaded SSL Root CA certificates from C:\Program Files (x86)\Java\jre1.8.0_131\lib\security\cacerts
security: Obtain certificate collection in SSL Root CA certificate store
security: Obtain certificate collection in SSL Root CA certificate store
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Loading certificates from Internet Explorer ROOT certificate store
security: Loaded certificates from Internet Explorer ROOT certificate store
security: Loading certificates from Internet Explorer DISALLOWED certificate store
security: Loaded certificates from Internet Explorer DISALLOWED certificate store
security: Loaded blacklisted.certs file: C:\Users\auser\AppData\LocalLow\Sun\Java\Deployment\security\blacklisted.certs
security: SHA-256Certificate finger print: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
security: Checking if certificate is in Internet Explorer DISALLOWED certificate store
security: Checking if SSL certificate is in Deployment permanent certificate store
security: Loading certificates from Internet Explorer ROOT certificate store
security: Loaded certificates from Internet Explorer ROOT certificate store
security: Obtain certificate collection in SSL Root CA certificate store
security: Obtain certificate collection in SSL Root CA certificate store
security: Obtain certificate collection in SSL Root CA certificate store
security: Obtain certificate collection in SSL Root CA certificate store
security: Invalid certificate from HTTPS server
network: Cache entry not found [url: https://arisconnect:443 (link is external), version: null]
basic: Dialog type is not candidate for embedding
security: Saving certificates in Deployment session certificate store
security: Saved certificates in Deployment session certificate store
security: Obtain certificate collection in SSL Root CA certificate store
security: Obtain certificate collection in SSL Root CA certificate store
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: SHA-256Certificate finger print: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
security: Checking if certificate is in Internet Explorer DISALLOWED certificate store
network: Cache entry not found [url: file:/C:/Program%20Files%20(x86)/Java/jre1.8.0_131/lib/ext/sunjce_provider.jar, version: null]
network: Connecting https://arisconnect/abs/downloadClient/lib/false (link is external) with cookie "JSESSIONID=5D8761387D43D263D597934CC14FA7DF; locale=en-US; UMC=eyJ0eXBlIjoidW1jIiwidGVuYW50SWQiOiJkZWZhdWx0IiwidXNlcm5hbWUiOiJndWVzdCIsInNlc3Npb24iOiI0SVVlTlI1Y25qUzh2ckhYXzZtZ3I0RTNKZUNySm1HTExBdnlLSUFVcFYwa0RhZ21PTExnbzZUNklrWUVqUSJ9; routing.abs=.abs0000000000; routing.ads=.ads0000000000; routing.processadmin=.processadmin0000000000; routing.ecp=.ecp0000000000; routing.processboard=.processboard0000000000; routing.umc=.umc0000000000; xtidc=160615100158412465; xtvrn=$317467$571168$"
network: Connecting https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external) with cookie "JSESSIONID=5D8761387D43D263D597934CC14FA7DF; locale=en-US; UMC=eyJ0eXBlIjoidW1jIiwidGVuYW50SWQiOiJkZWZhdWx0IiwidXNlcm5hbWUiOiJndWVzdCIsInNlc3Npb24iOiI0SVVlTlI1Y25qUzh2ckhYXzZtZ3I0RTNKZUNySm1HTExBdnlLSUFVcFYwa0RhZ21PTExnbzZUNklrWUVqUSJ9; routing.abs=.abs0000000000; routing.ads=.ads0000000000; routing.processadmin=.processadmin0000000000; routing.ecp=.ecp0000000000; routing.processboard=.processboard0000000000; routing.umc=.umc0000000000; xtidc=160615100158412465; xtvrn=$317467$571168$"
network: ResponseCode for https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external) : 304
network: Encoding for https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external) : null
network: Disconnect connection to https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external)
cache: registerReference: com.sun.deploy.cache.MemoryCache$CachedResourceReference@ffd80c85 (link sends e-mail): 1
cache: registerReference: com.sun.deploy.cache.MemoryCache$CachedResourceReference@ffd80c85 (link sends e-mail): 2
security: Blacklist revocation check is enabled
security: blacklist: created: NEED_LOAD, lastModified: 1493217773110
security: blacklist: check contains crUnnl0EkpsCQpX8/cXlgJe+tzlfWaYggLgFCO1STno=, state now NEED_LOAD
security: blacklist: loadCache
security: blacklist: not  found in cache
security: Trusted libraries list check is enabled
security: Trusted libraries list file not found
cache: Create from verifier: JarSigningData{hasOnlySignedEntries=true, hasSingleCodeSource=true, hasMissingSignedEntries=false}
security: Grant connect perm for https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external) : java.security.Permissions@3114df (link sends e-mail) (
 ("java.net.URLPermission" "https://arisconnect:443 (link is external)" "*:*")
 ("java.net.URLPermission" "https://arisconnect:443/ (link is external)-" "*:*")
)

security: Missing Codebase manifest attribute for: https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external)
security: Missing Application-Library-Allowable-Codebase manifest attribute for: https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external)
security: Loading Deployment certificates from C:\Users\auser\AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs
security: Loaded Deployment certificates from C:\Users\auser\AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Loading certificates from Internet Explorer TrustedPublisher certificate store
security: Loaded certificates from Internet Explorer TrustedPublisher certificate store
security: Loading certificates from Internet Explorer DISALLOWED certificate store
security: Loaded certificates from Internet Explorer DISALLOWED certificate store
security: Validate the certificate chain using CertPath API
security: Loading certificates from Internet Explorer ROOT certificate store
security: Loaded certificates from Internet Explorer ROOT certificate store
security: SHA-256Certificate finger print: 9AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
security: Checking if certificate is in Internet Explorer DISALLOWED certificate store
security: SHA-256Certificate finger print: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
security: Checking if certificate is in Internet Explorer DISALLOWED certificate store
security: SHA-256Certificate finger print: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
security: Checking if certificate is in Internet Explorer DISALLOWED certificate store
security: SHA-256Certificate finger print: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA
security: Checking if certificate is in Internet Explorer DISALLOWED certificate store
security: The OCSP support is enabled
security: The CRL support is enabled
network: Connecting http://t2/ (link is external) with proxy=HTTP @ proxy1
network: Server http://t2/ (link is external) requesting to set-cookie with "BCSI-CS-8073303d4340ab25=2; Path=/"
network: Connecting http://t2/ (link is external) with proxy=HTTP @ proxy1
network: Server http://t2/ (link is external) requesting to set-cookie with "BCSI-CS-8073303d4340ab25=2; Path=/"
security: OCSP Response: GOOD
network: Connecting http://tl/ (link is external) with proxy=HTTP @ proxy1
security: Failing over to CRLs: java.io.IOException: Server returned HTTP response code: 403 for URL: http://tl (link is external)
network: Cache entry found [url: http://tl/tl.crl (link is external), version: null]
cache: Adding MemoryCache entry: http://tl/tl.crl (link is external)
cache: Resource http://tl/tl.crl (link is external) has expired.
network: Connecting http://tl/tl.crl (link is external) with proxy=HTTP @ proxy1
network: ResponseCode for http://tl/tl.crl (link is external) : 304
network: Encoding for http://tl/tl.crl (link is external) : null
network: Disconnect connection to http://tl/tl.crl (link is external)
cache: registerReference: com.sun.deploy.cache.MemoryCache$CachedResourceReference@a293c4a1 (link sends e-mail): 1
security: Certificate validation succeeded using OCSP/CRL
security: Saving certificates in Deployment session certificate store
security: Saved certificates in Deployment session certificate store
security: Checking if certificate is in Internet Explorer TrustedPublisher certificate store
Missing Application-Name manifest attribute for: https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external)
basic: Dialog type is not candidate for embedding
security: User has granted the privileges to the code for this session only
security: Saving certificates in Deployment session certificate store
security: Saved certificates in Deployment session certificate store
cache: registerReference: com.sun.deploy.cache.MemoryCache$CachedResourceReference@ffd80c85 (link sends e-mail): 3
security: SHA-256Certificate finger print: 93563F6CCD2585CF2AB27D3B9655B1D148D845F6BD32D70A700405ECCB662268
security: Decision time stored for ai: Appinfo:
type = 2
title = null
vendor = null
from = https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external)
security = 0
lapURL = https://arisconnect/abs/downloadClient/lib//com.aris.modeling.client.loader.AArisLoader/arisconnect (link is external)
appArgs = ##docbase:https://arisconnect/abs/downloadClient/aris_database.jsp##Parameters:YXBwbGV0bW9kZQ===amF2YWFwcA==,Ym94bWVzc2FnZQ===TG9h...,
basic: Plugin2ClassLoader.getPermissions CeilingPolicy allPerms
cache: Clean up the reference queue: https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external)
cache: deregisterReference: com.sun.deploy.cache.MemoryCache$CachedResourceReference@ffd80c85 (link sends e-mail): 2
security: SSV validation:
    running: 1.8.0_131
    requested: null
    range: null
    javaVersionParam: null
    Rule Set version: null
network: Created version ID: 1.8.0.131
network: Created version ID: 1.8.0.131
security: continue with running version
security: JUT Record:
    plugin2
    https://arisconnect/abs/downloadClient/aris_database.jsp?configuration=ARIS&language=en-US&tenant=default (link is external): param7=usessl=false launchjnlp= image=false param8=ignoreproxy=false param5=iiopport=80 code=com.aris.modeling.client.loader.AArisLoader param6=sslport=0 appletmode=javaapp param0=appletmode=javaapp java_arguments=LVhteDYwMG0A type=application/x-java-applet;version=1.5 param3=appserver=arisconnect cache_option=No param4=tenant=default param1=configuration=ARIS param2=language=en-US paramscount=9 codebase=./lib width=0 boxmessage=LoadingARISPlatform... cache_archive=y-aris-client-loader.jar height=0  app_model=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
basic: Applet loaded.
basic: Applet resized and added to parent container
basic: PERF: AppletExecutionRunnable - applet.init() BEGIN ; jvmLaunch dt 459703 us, pluginInit dt 27105618 us, TotalTime: 27565321 us
Detecting proxy settings for codebase: https://arisconnect/abs/downloadClient/lib/ (link is external)
network: Connecting https://arisconnect/abs/downloadClient/lib/ (link is external) with proxy=DIRECT
[PROXY] host:
[PROXY] port: -1
[PROXY] used: false
cache: registerReference: com.sun.deploy.cache.MemoryCache$CachedResourceReference@ffd80c85 (link sends e-mail): 3
cache: Clean up the reference queue: https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external)
cache: deregisterReference: com.sun.deploy.cache.MemoryCache$CachedResourceReference@ffd80c85 (link sends e-mail): 2
ARIS is checking for updates. Please wait...
network: Cache entry found [url: https://arisconnect/abs/downloadClient/config/arisloader.cfg (link is external), version: null]
cache: Adding MemoryCache entry: https://arisconnect/abs/downloadClient/config/arisloader.cfg (link is external)
cache: Resource https://arisconnect/abs/downloadClient/config/arisloader.cfg (link is external) has expired.
network: Connecting https://arisconnect/abs/downloadClient/config/arisloader.cfg (link is external) with proxy=DIRECT
network: Connecting https://arisconnect/abs/downloadClient/config/arisloader.cfg (link is external) with cookie "JSESSIONID=5D8761387D43D263D597934CC14FA7DF; locale=en-US; UMC=eyJ0eXBlIjoidW1jIiwidGVuYW50SWQiOiJkZWZhdWx0IiwidXNlcm5hbWUiOiJndWVzdCIsInNlc3Npb24iOiI0SVVlTlI1Y25qUzh2ckhYXzZtZ3I0RTNKZUNySm1HTExBdnlLSUFVcFYwa0RhZ21PTExnbzZUNklrWUVqUSJ9; routing.abs=.abs0000000000; routing.ads=.ads0000000000; routing.processadmin=.processadmin0000000000; routing.ecp=.ecp0000000000; routing.processboard=.processboard0000000000; routing.umc=.umc0000000000; xtidc=160615100158412465; xtvrn=$317467$571168$"
network: ResponseCode for https://arisconnect/abs/downloadClient/config/arisloader.cfg (link is external) : 304
network: Encoding for https://arisconnect/abs/downloadClient/config/arisloader.cfg (link is external) : null
network: Disconnect connection to https://arisconnect/abs/downloadClient/config/arisloader.cfg (link is external)
cache: registerReference: com.sun.deploy.cache.MemoryCache$CachedResourceReference@e600a1a (link sends e-mail): 1
Temporary directory: C:\Users\auser\AppData\Local\Temp\
Checking access privileges for the download client path specified in the 'arisloader.cfg' file on the server side: C:\Users\auser\ARIS90/DownloadClient
Use download client path specified in 'arisloader.cfg' file on the server side
Local download directory: C:\Users\auser\ARIS90/DownloadClient
Applet parameter param0: appletmode=javaapp
          -> program parameter appletmode: javaapp
Applet parameter param1: configuration=ARIS
          -> program parameter configuration: ARIS
Applet parameter param2: language=en-US
          -> program parameter language: en-US
Applet parameter param3: appserver=arisconnect
          -> program parameter appserver: arisconnect
Applet parameter param4: tenant=default
          -> program parameter tenant: default
Applet parameter param5: iiopport=80
          -> program parameter iiopport: 80
Applet parameter param6: sslport=0
          -> program parameter sslport: 0
Applet parameter param7: usessl=false
          -> program parameter usessl: false
Applet parameter param8: ignoreproxy=false
          -> program parameter ignoreproxy: false
Downloading files: https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external)
network: Connecting https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external) with proxy=DIRECT
network: Connecting https://arisconnect/abs/downloadClient/lib/y-aris-client-loader.jar (link is external) with cookie "JSESSIONID=5D8761387D43D263D597934CC14FA7DF; locale=en-US; UMC=eyJ0eXBlIjoidW1jIiwidGVuYW50SWQiOiJkZWZhdWx0IiwidXNlcm5hbWUiOiJndWVzdCIsInNlc3Npb24iOiI0SVVlTlI1Y25qUzh2ckhYXzZtZ3I0RTNKZUNySm1HTExBdnlLSUFVcFYwa0RhZ21PTExnbzZUNklrWUVqUSJ9; routing.abs=.abs0000000000; routing.ads=.ads0000000000; routing.processadmin=.processadmin0000000000; routing.ecp=.ecp0000000000; routing.processboard=.processboard0000000000; routing.umc=.umc0000000000; xtidc=160615100158412465; xtvrn=$317467$571168$"
    Received bytes: 410296
Downloading files: https://arisconnect/abs/downloadClient/lib/sapjco3.jar (link is external)
network: Connecting https://arisconnect/abs/downloadClient/lib/sapjco3.jar (link is external) with proxy=DIRECT
network: Connecting https://arisconnect/abs/downloadClient/lib/sapjco3.jar (link is external) with cookie "JSESSIONID=5D8761387D43D263D597934CC14FA7DF; locale=en-US; UMC=eyJ0eXBlIjoidW1jIiwidGVuYW50SWQiOiJkZWZhdWx0IiwidXNlcm5hbWUiOiJndWVzdCIsInNlc3Npb24iOiI0SVVlTlI1Y25qUzh2ckhYXzZtZ3I0RTNKZUNySm1HTExBdnlLSUFVcFYwa0RhZ21PTExnbzZUNklrWUVqUSJ9; routing.abs=.abs0000000000; routing.ads=.ads0000000000; routing.processadmin=.processadmin0000000000; routing.ecp=.ecp0000000000; routing.processboard=.processboard0000000000; routing.umc=.umc0000000000; xtidc=160615100158412465; xtvrn=$317467$571168$"
Downloading files: https://arisconnect/abs/downloadClient/plugins/ssocltplugin.jar (link is external)
network: Connecting https://arisconnect/abs/downloadClient/plugins/ssocltplugin.jar (link is external) with proxy=DIRECT
network: Connecting https://arisconnect/abs/downloadClient/plugins/ssocltplugin.jar (link is external) with cookie "JSESSIONID=5D8761387D43D263D597934CC14FA7DF; locale=en-US; UMC=eyJ0eXBlIjoidW1jIiwidGVuYW50SWQiOiJkZWZhdWx0IiwidXNlcm5hbWUiOiJndWVzdCIsInNlc3Npb24iOiI0SVVlTlI1Y25qUzh2ckhYXzZtZ3I0RTNKZUNySm1HTExBdnlLSUFVcFYwa0RhZ21PTExnbzZUNklrWUVqUSJ9; routing.abs=.abs0000000000; routing.ads=.ads0000000000; routing.processadmin=.processadmin0000000000; routing.ecp=.ecp0000000000; routing.processboard=.processboard0000000000; routing.umc=.umc0000000000; xtidc=160615100158412465; xtvrn=$317467$571168$"
Preparing start of ARIS Client. Please wait...
Client parameter: appletmode=javaapp
          -> program parameter appletmode: javaapp
Client parameter: configuration=ARIS
          -> program parameter configuration: ARIS
Client parameter: language=en-US
          -> program parameter language: en-US
Client parameter: appserver=arisconnect
Client parameter: tenant=default
          -> program parameter tenant: default
Client parameter: iiopport=80
          -> program parameter iiopport: 80
Client parameter: sslport=0
          -> program parameter sslport: 0
Client parameter: usessl=false
Client parameter: ignoreproxy=false
          -> program parameter ignoreproxy: false
ARIS is currently starting. Please wait...
"C:\Program Files (x86)\Java\jre1.8.0_131\bin\javaw.exe" -Xmx700m -XX:+DisableExplicitGC -XX:+UseParallelGC -XX:+UseParallelOldGC -Xss4m -Dsun.java2d.d3d=false -Djava.util.ArrayseLegacyMergeSort=true -Dsun.security.krb5.debug=true -Dsun.security.spnego.debug=true -XX:PermSize=64m -XX:MaxPermSize=160m -Daris.remote.dir=https://arisconnect/abs/downloadClient/ -cp C:\Users\auser\ARIS90/DownloadClient/lib/y-aris-client-webstart.jar -Duser.dir=C:\Users\auser\ARIS90/DownloadClient -Dcom.aris.modeling.clienteProxy=false com.aris.modeling.client.loader.AArisLoader appletmode javaapp configuration ARIS language en-US tenant default iiopport 80 sslport 0 ignoreproxy false appserver arisconnect:-1 usessl true codebase https://arisconnect/abs/downloadClient/lib/ (link is external)
Downloading files: https://arisconnect/abs/downloadClient/config/oem01/bpprofile.cfg (link is external)
Warning: Unable to download bpprofile.cfg from https://arisconnect/abs/downloadClient/config/oem01/ (link is external). Using default configuration settings.
basic: Applet initialized
basic: Starting applet
basic: completed perf rollup
basic: Applet made visible
basic: Applet started
basic: Told clients applet is started
log4j:WARN No appenders could be found for logger (org.springframework.core.env.StandardEnvironment).
log4j:WARN Please initialize the log4j system properly.
log4j:WARN See http://logging.apache.org/log4j/1.2/faq.html#noconfig (link is external) for more info.
2017-04-26 10:44:53,360 ? - Cezanne is using JVM internals 'RestrictedJVMInternals'.
2017-04-26 10:44:53,376 ? - Cezanne is using JVM internals 'UnrestrictedJVMInternals'.
2017-04-26 10:44:53,392 ? - Loading Cezanne extensions ...
2017-04-26 10:44:53,423 ? - NetBeans module 'Core' (class 'org.netbeans.swing.plaf.Startup) does not seem to be available: java.lang.ClassNotFoundException: org.netbeans.swing.plaf.Startup
2017-04-26 10:44:53,423 ? - NetBeans module 'Look & Feel Customization Library' (class 'org.netbeans.swing.plaf.LFCustoms) does not seem to be available: java.lang.ClassNotFoundException: org.netbeans.swing.plaf.LFCustoms
2017-04-26 10:44:53,423 ? - NetBeans module 'Tab Control' (class 'org.netbeans.swing.tabcontrol.TabbedContainer) does not seem to be available: java.lang.ClassNotFoundException: org.netbeans.swing.tabcontrol.TabbedContainer
2017-04-26 10:44:53,423 ? - NetBeans module 'Window System API' (class 'org.openide.windows.WindowManager) does not seem to be available: java.lang.ClassNotFoundException: org.openide.windows.WindowManager
2017-04-26 10:44:53,423 ? -     Loaded Cezanne extension 'JIDE'.
2017-04-26 10:44:53,423 ? - Finished loading Cezanne extensions.
2017-04-26 10:44:53,781 ? - Init: Theme: 337 millis.
2017-04-26 10:44:53,859 ? - Init: UIDefaults: 81139 micros.
2017-04-26 10:44:54,265 87 - *---------------------------------
2017-04-26 10:44:54,265 87 - *
2017-04-26 10:44:54,265 87 - *   Starting Client 98.6.0.1114231(internal: 9.8.6.1114231)...
2017-04-26 10:44:54,265 87 - *   Wed Apr 26 10:44:54 EDT 2017
2017-04-26 10:44:54,265 87 - *
2017-04-26 10:44:54,265 87 - *---------------------------------
2017-04-26 10:44:54,265 87 -
2017-04-26 10:44:54,265 87 - Java version: 1.8.0_131
2017-04-26 10:44:54,265 87 - Total available memory (MB): 622.25
2017-04-26 10:44:54,265 87 - Operating System: Windows 7
2017-04-26 10:44:54,265 87 - Operating System Version: 6.1
2017-04-26 10:44:54,265 87 - Operating System Archtecture: x86
2017-04-26 10:44:54,265 87 - Local directory: C:\Users\auser\ARIS90/DownloadClient
2017-04-26 10:44:54,265 87 - Remote directory: https://arisconnect/abs/downloadClient/ (link is external)
2017-04-26 10:44:54,405 87 - [help] Initializing Embedded Help System at : jar:file:///C:/Users/auser/ARIS90/DownloadClient/lib/loginhelp.jar!/help/en/embedded/
2017-04-26 10:44:54,530 87 - [container] initializing dialogs...
2017-04-26 10:45:08,788 87 - [server access] connecting server ...
2017-04-26 10:45:08,804 87 -
2017-04-26 10:45:08,804 87 - [server access] retrieving server connection data
2017-04-26 10:45:08,804 87 - [server access] - appserver           : arisconnect
2017-04-26 10:45:08,819 87 - [server access] - appserver (FQN)     : ffrmrcsas02
2017-04-26 10:45:08,819 87 - [server access] - tenant              : default
2017-04-26 10:45:08,819 87 - [server access] - port                : 80
2017-04-26 10:45:08,819 87 - [server access] - SSL port            : 443
2017-04-26 10:45:08,819 87 - [server access] - use SSL             : true
2017-04-26 10:45:08,819 87 - [server access] - use tunnel (proxy)  : false
2017-04-26 10:45:08,819 87 - [server access] starting client profile ...
2017-04-26 10:45:08,819 87 - [server access] asking server dispatcher for new BL manager ...
2017-04-26 10:45:09,396 814 - Maybe backward resolution to find out full qualified name for arisconnect does not work. Try to use ffrmrcsas02...
2017-04-26 10:45:09,599 890 - cannot login
com.aris.modeling.common.serverremoteapi.cscommon.umc.UMCLoginException
 at com.aris.modeling.common.serverremoteapi.cscommon.umc.UMCLogin.authenticateOnServer(UMCLogin.java:289)
 at com.aris.modeling.common.serverremoteapi.cscommon.umc.UMCLogin.authenticate(UMCLogin.java:129)
 at com.aris.modeling.client.container.serveraccess.AServerContext.getUserToken(AServerContext.java:881)
 at com.aris.modeling.client.container.serveraccess.AServerContext.connectBLManager(AServerContext.java:817)
 at com.aris.modeling.client.container.controller.AServerAccessController.connectBL(AServerAccessController.java:380)
 at com.aris.modeling.client.container.controller.AServerAccessController.connectServer(AServerAccessController.java:149)
 at com.aris.modeling.client.container.controller.AServerAccessController.connectDefaultServer(AServerAccessController.java:174)
 at com.aris.modeling.client.serverproxy.common.logic.ALoginContextHelper.doLoggingWithContext(ALoginContextHelper.java:98)
 at com.aris.modeling.client.container.gui.startup.login.AChooseConnectionPage.apply(AChooseConnectionPage.java:501)
 at com.idsscheer.framework.gui.dialog.handler.implementation.ADefaultDialogHandler.handleFinish(ADefaultDialogHandler.java:296)
 at com.idsscheer.framework.gui.dialog.ABaseDialog.closeDialogByOk(ABaseDialog.java:856)
 at com.idsscheer.framework.gui.dialog.implementation.AButtonsPanel$ADialogButton.actionPerformed(AButtonsPanel.java:161)
 at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
 at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
 at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
 at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
 at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
 at java.awt.Component.processMouseEvent(Unknown Source)
 at javax.swing.JComponent.processMouseEvent(Unknown Source)
 at java.awt.Component.processEvent(Unknown Source)
 at java.awt.Container.processEvent(Unknown Source)
 at java.awt.Component.dispatchEventImpl(Unknown Source)
 at java.awt.Container.dispatchEventImpl(Unknown Source)
 at java.awt.Component.dispatchEvent(Unknown Source)
 at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
 at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
 at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
 at java.awt.Container.dispatchEventImpl(Unknown Source)
 at java.awt.Window.dispatchEventImpl(Unknown Source)
 at java.awt.Component.dispatchEvent(Unknown Source)
 at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
 at java.awt.EventQueue.access$500(Unknown Source)
 at java.awt.EventQueue$3.run(Unknown Source)
 at java.awt.EventQueue$3.run(Unknown Source)
 at java.security.AccessController.doPrivileged(Native Method)
 at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
 at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
 at java.awt.EventQueue$4.run(Unknown Source)
 at java.awt.EventQueue$4.run(Unknown Source)
 at java.security.AccessController.doPrivileged(Native Method)
 at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
 at java.awt.EventQueue.dispatchEvent(Unknown Source)
 at com.aris.modeling.client.container.common.AFocusManager.dispatchEvent(AFocusManager.java:164)
 at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
 at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
 at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
 at java.awt.WaitDispatchSupport$2.run(Unknown Source)
 at java.awt.WaitDispatchSupport$4.run(Unknown Source)
 at java.awt.WaitDispatchSupport$4.run(Unknown Source)
 at java.security.AccessController.doPrivileged(Native Method)
 at java.awt.WaitDispatchSupport.enter(Unknown Source)
 at java.awt.Dialog.show(Unknown Source)
 at com.idsscheer.framework.gui.ADialog.show(ADialog.java:233)
 at java.awt.Component.show(Unknown Source)
 at java.awt.Component.setVisible(Unknown Source)
 at java.awt.Window.setVisible(Unknown Source)
 at java.awt.Dialog.setVisible(Unknown Source)
 at com.idsscheer.framework.gui.ADialog.setVisible(ADialog.java:247)
 at com.idsscheer.framework.gui.dialog.ABaseDialog.handleStart(ABaseDialog.java:275)
 at com.idsscheer.framework.gui.dialog.ABaseDialog.startDialog(ABaseDialog.java:167)
 at com.idsscheer.framework.gui.dialog.ABaseDialog.startDialog(ABaseDialog.java:160)
 at com.aris.modeling.client.container.controller.ALicenseController.init(ALicenseController.java:220)
 at com.aris.modeling.client.container.common.AARISClientContainer.init(AARISClientContainer.java:210)
 at com.aris.modeling.client.container.common.AARISClientContainer.init(AARISClientContainer.java:141)
 at com.aris.modeling.client.loader.AArisLoader$1.run(AArisLoader.java:770)
 at java.awt.event.InvocationEvent.dispatch(Unknown Source)
 at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
 at java.awt.EventQueue.access$500(Unknown Source)
 at java.awt.EventQueue$3.run(Unknown Source)
 at java.awt.EventQueue$3.run(Unknown Source)
 at java.security.AccessController.doPrivileged(Native Method)
 at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
 at java.awt.EventQueue.dispatchEvent(Unknown Source)
 at com.aris.modeling.client.container.common.AFocusManager.dispatchEvent(AFocusManager.java:164)
 at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
 at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
 at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
 at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
 at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
 at java.awt.EventDispatchThread.run(Unknown Source)
Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
 at sun.security.ssl.Alerts.getSSLException(Unknown Source)
 at sun.security.ssl.SSLSocketImpl.fatal(Unknown Source)
 at sun.security.ssl.Handshaker.fatalSE(Unknown Source)
 at sun.security.ssl.Handshaker.fatalSE(Unknown Source)
 at sun.security.ssl.ClientHandshaker.serverCertificate(Unknown Source)
 at sun.security.ssl.ClientHandshaker.processMessage(Unknown Source)
 at sun.security.ssl.Handshaker.processLoop(Unknown Source)
 at sun.security.ssl.Handshaker.process_record(Unknown Source)
 at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
 at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
 at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
 at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
 at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:394)
 at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:353)
 at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:134)
 at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:353)
 at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:380)
 at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)
 at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:184)
 at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:88)
 at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
 at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184)
 at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82)
 at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:107)
 at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:55)
 at com.idsscheer.remoting.monitoring.APerformanceHTTPUtils.execute(APerformanceHTTPUtils.java:59)
 at com.aris.modeling.common.serverremoteapi.cscommon.umc.UMCLogin.authenticateOnServer(UMCLogin.java:219)
 ... 79 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
 at sun.security.validator.PKIXValidator.doBuild(Unknown Source)
 at sun.security.validator.PKIXValidator.engineValidate(Unknown Source)
 at sun.security.validator.Validator.validate(Unknown Source)
 at sun.security.ssl.X509TrustManagerImpl.validate(Unknown Source)
 at sun.security.ssl.X509TrustManagerImpl.checkTrusted(Unknown Source)
 at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(Unknown Source)
 ... 102 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
 at sun.security.provider.certpath.SunCertPathBuilder.build(Unknown Source)
 at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(Unknown Source)
 at java.security.cert.CertPathBuilder.build(Unknown Source)
 ... 108 more
2017-04-26 10:45:09,615 87 - [server access] could not connect to server: ffrmrcsas02
2017-04-26 10:45:09,615 435 -
com.aris.modeling.client.framework.serveraccess.AServerAccessException
 at com.aris.modeling.client.container.serveraccess.AServerContext.getUserToken(AServerContext.java:914)
 at com.aris.modeling.client.container.serveraccess.AServerContext.connectBLManager(AServerContext.java:817)
 at com.aris.modeling.client.container.controller.AServerAccessController.connectBL(AServerAccessController.java:380)
 at com.aris.modeling.client.container.controller.AServerAccessController.connectServer(AServerAccessController.java:149)
 at com.aris.modeling.client.container.controller.AServerAccessController.connectDefaultServer(AServerAccessController.java:174)
 at com.aris.modeling.client.serverproxy.common.logic.ALoginContextHelper.doLoggingWithContext(ALoginContextHelper.java:98)
 at com.aris.modeling.client.container.gui.startup.login.AChooseConnectionPage.apply(AChooseConnectionPage.java:501)
 at com.idsscheer.framework.gui.dialog.handler.implementation.ADefaultDialogHandler.handleFinish(ADefaultDialogHandler.java:296)
 at com.idsscheer.framework.gui.dialog.ABaseDialog.closeDialogByOk(ABaseDialog.java:856)
 at com.idsscheer.framework.gui.dialog.implementation.AButtonsPanel$ADialogButton.actionPerformed(AButtonsPanel.java:161)
 at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
 at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
 at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
 at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
 at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
 at java.awt.Component.processMouseEvent(Unknown Source)
 at javax.swing.JComponent.processMouseEvent(Unknown Source)
 at java.awt.Component.processEvent(Unknown Source)
 at java.awt.Container.processEvent(Unknown Source)
 at java.awt.Component.dispatchEventImpl(Unknown Source)
 at java.awt.Container.dispatchEventImpl(Unknown Source)
 at java.awt.Component.dispatchEvent(Unknown Source)
 at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
 at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
 at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
 at java.awt.Container.dispatchEventImpl(Unknown Source)
 at java.awt.Window.dispatchEventImpl(Unknown Source)
 at java.awt.Component.dispatchEvent(Unknown Source)
 at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
 at java.awt.EventQueue.access$500(Unknown Source)
 at java.awt.EventQueue$3.run(Unknown Source)
 at java.awt.EventQueue$3.run(Unknown Source)
 at java.security.AccessController.doPrivileged(Native Method)
 at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
 at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
 at java.awt.EventQueue$4.run(Unknown Source)
 at java.awt.EventQueue$4.run(Unknown Source)
 at java.security.AccessController.doPrivileged(Native Method)
 at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
 at java.awt.EventQueue.dispatchEvent(Unknown Source)
 at com.aris.modeling.client.container.common.AFocusManager.dispatchEvent(AFocusManager.java:164)
 at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
 at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
 at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
 at java.awt.WaitDispatchSupport$2.run(Unknown Source)
 at java.awt.WaitDispatchSupport$4.run(Unknown Source)
 at java.awt.WaitDispatchSupport$4.run(Unknown Source)
 at java.security.AccessController.doPrivileged(Native Method)
 at java.awt.WaitDispatchSupport.enter(Unknown Source)
 at java.awt.Dialog.show(Unknown Source)
 at com.idsscheer.framework.gui.ADialog.show(ADialog.java:233)
 at java.awt.Component.show(Unknown Source)
 at java.awt.Component.setVisible(Unknown Source)
 at java.awt.Window.setVisible(Unknown Source)
 at java.awt.Dialog.setVisible(Unknown Source)
 at com.idsscheer.framework.gui.ADialog.setVisible(ADialog.java:247)
 at com.idsscheer.framework.gui.dialog.ABaseDialog.handleStart(ABaseDialog.java:275)
 at com.idsscheer.framework.gui.dialog.ABaseDialog.startDialog(ABaseDialog.java:167)
 at com.idsscheer.framework.gui.dialog.ABaseDialog.startDialog(ABaseDialog.java:160)
 at com.aris.modeling.client.container.controller.ALicenseController.init(ALicenseController.java:220)
 at com.aris.modeling.client.container.common.AARISClientContainer.init(AARISClientContainer.java:210)
 at com.aris.modeling.client.container.common.AARISClientContainer.init(AARISClientContainer.java:141)
 at com.aris.modeling.client.loader.AArisLoader$1.run(AArisLoader.java:770)
 at java.awt.event.InvocationEvent.dispatch(Unknown Source)
 at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
 at java.awt.EventQueue.access$500(Unknown Source)
 at java.awt.EventQueue$3.run(Unknown Source)
 at java.awt.EventQueue$3.run(Unknown Source)
 at java.security.AccessController.doPrivileged(Native Method)
 at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
 at java.awt.EventQueue.dispatchEvent(Unknown Source)
 at com.aris.modeling.client.container.common.AFocusManager.dispatchEvent(AFocusManager.java:164)
 at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
 at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
 at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
 at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
 at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
 at java.awt.EventDispatchThread.run(Unknown Source)
Caused by: com.aris.modeling.common.serverremoteapi.cscommon.umc.UMCLoginException
 at com.aris.modeling.common.serverremoteapi.cscommon.umc.UMCLogin.authenticateOnServer(UMCLogin.java:289)
 at com.aris.modeling.common.serverremoteapi.cscommon.umc.UMCLogin.authenticate(UMCLogin.java:129)
 at com.aris.modeling.client.container.serveraccess.AServerContext.getUserToken(AServerContext.java:881)
 ... 77 more
Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
 at sun.security.ssl.Alerts.getSSLException(Unknown Source)
 at sun.security.ssl.SSLSocketImpl.fatal(Unknown Source)
 at sun.security.ssl.Handshaker.fatalSE(Unknown Source)
 at sun.security.ssl.Handshaker.fatalSE(Unknown Source)
 at sun.security.ssl.ClientHandshaker.serverCertificate(Unknown Source)
 at sun.security.ssl.ClientHandshaker.processMessage(Unknown Source)
 at sun.security.ssl.Handshaker.processLoop(Unknown Source)
 at sun.security.ssl.Handshaker.process_record(Unknown Source)
 at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
 at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
 at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
 at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
 at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:394)
 at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:353)
 at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:134)
 at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:353)
 at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:380)
 at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236)
 at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:184)
 at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:88)
 at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
 at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184)
 at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82)
 at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:107)
 at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:55)
 at com.idsscheer.remoting.monitoring.APerformanceHTTPUtils.execute(APerformanceHTTPUtils.java:59)
 at com.aris.modeling.common.serverremoteapi.cscommon.umc.UMCLogin.authenticateOnServer(UMCLogin.java:219)
 ... 79 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
 at sun.security.validator.PKIXValidator.doBuild(Unknown Source)
 at sun.security.validator.PKIXValidator.engineValidate(Unknown Source)
 at sun.security.validator.Validator.validate(Unknown Source)
 at sun.security.ssl.X509TrustManagerImpl.validate(Unknown Source)
 at sun.security.ssl.X509TrustManagerImpl.checkTrusted(Unknown Source)
 at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(Unknown Source)
 ... 102 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
 at sun.security.provider.certpath.SunCertPathBuilder.build(Unknown Source)
 at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(Unknown Source)
 at java.security.cert.CertPathBuilder.build(Unknown Source)
 ... 108 more

Frank Weyand posted on 2017-04-27

Hi Allen,

you might get the same message, but the problem is another one.

The first problem was caused by the security settings, this one is solved now.

To solve the second one, you need to ask your IT responsible for your network.

What is happening?

First, ARIS tries to connect to "arisconnect.areva.corp", which fails. Unfortunatly, your version is is 9.8.6, which does not do a more detailled logging in this place...

Then, as a fallback, ARIS client tries to connect to "ffrmrcsas02.fdom.ad.corp", which is the full qualified name. But your SSL certificate is not valid for this computer name.

Important: Please check as well, in case you are using a selfsigned certificate, that this certificate is imported into the JRE.

Since you updated your JRE, the place where certificates are stored is changed. Thus, you would need to import your certificate again.

Bye,

Frank

Allen V. posted on 2017-04-27

Hi Frank,

Thank You!  The issue is resolved by importing the certificate in the JRE 8 keystore.  I am now able to launch ARIS Architect 9.8.6 through HTTPS and connect to the server using SSL.

Best Regards,

Allen