Visio Import fails with out of memory error

Posted by Anthony Patton

Posted on Wed, 05/29/2013 - 12:38 in Professional ARIS

I am trying to import a visio 2007 VDX file into Aris IT Architect 7.2.3.

The machine has 2GB of RAM and when Aris throws the error below the machine has plenty of available RAM as per the following screenshot:

The VDX has one object on it, and Aris throws this error:

I am running a local db, and have increased the defaultServerSettings.cfg file's config for the JRE XML element (maxMem) from 512m to 1024m (bolded below)

I also added the JRE element and all sub elements to the userServerSettings.cfg file too:

<?xml version="1.0" encoding="ISO-8859-1" ?>

<userServerSettings>

   <jre>

            

          <path>${sys:aris.server.home}/jre</path>



          

          <maxMem server="1024m" agent="16m" permspace="96m"/>



          

          <runoptions>

              <option>-server</option>

              <option>-XX:+DisableExplicitGC</option>

              <option>-Xrs</option>

              <option>-Daris.server.home=${sys:aris.server.home}</option>

              <option>-Djava.endorsed.dirs=${sys:aris.server.home}/endorsed</option>

              <option>-Dorg.xml.sax.driver=org.apache.xerces.parsers.SAXParser</option>

              <option>-Djava.security.auth.login.config=${sys:aris.server.home}/config/jaas.cfg</option>



              <option>-Dcom.sun.jndi.ldap.connect.pool.protocol=none plain ssl</option>

              <option>-Dcom.sun.jndi.ldap.connect.pool.timeout=300000</option>



              

              <unix>

                  <option>-Djava.awt.headless=true</option>

                  <option>-d64</option>

              </unix>

          </runoptions>

        </jre>

</userServerSettings>

But the same error occurs. Is there something else I can do to resolve this issue?

Thank you

Anthony