Attila Pataki's picture


We are using Aris Connect and received the Prime for externals DB. Unfortunately the Assets cannot be accessed because ether the Links are simply not available or the link leads to the Labcase site together with an error message that says the file doesn`t exist.

The Prime filter is applied correctly on the DB.

Is there something going wrong or are the files really not available ?

The How to navigate Manual show how to call up the assets, therefore I am curious how to get them.

Thanks in advance