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by Avni Pherwani in User Support posted on 2017-06-21

We wanted to see if we can find where on the ARIS server the ARIS licenses are attached to the users.

Is there a way to do that?

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Rune Becker posted on 2017-06-21

Dear Avni,

Which ARIS product + version are you using?

Since ARIS 9.0 (2013) up to the most recent ARIS 10.0 (April 2017) all license and user management is stored centrally on the server side. Reports are accessible via ARIS Administration.

Only in ARIS 7.x (reached End of Maintenance meanwhile) we had stored the user licenses within the ARIS client products.

Cheers
Rune

Avni Pherwani posted on 2017-06-21

We are on Aris 7.X version. Can we get the user licenses?

 

Avni Pherwani posted on 2017-06-21

We are on Aris 7.X. Can we access the user licenses?

Rune Becker posted on 2017-06-21

In ARIS 7.x the server licenses were stored on the server side, but client licenses were distributed to the end-users in order to let them enter/paste a client license key in an ARIS client product. The server only checked for the total number of simultaneously logged on users. So there is no central place to grab them all.

Cheers
Rune