ITIL Process Map

by Ms. Britta Hilt in group ARIS BPM Blog
Posted: 2009-10-29 | Type: Process landscape
3651 views | 5 comments | category: Enterprise Architecture

All tags:

EA ITIL process map

open ITIL Process Map_.adf (85KB) with ARIS Express

The ITIL Process Map is the starting point for all drill-down activities within the ARIS ITIL Reference Model. The Process Map structures all ITIL V3 processes and functions along the different ITIL Service Lifecycle Phases. For all processes and functions more detailed models depicting further information have been assigned.

Comments

by Mr. Siamak Mehraghdam on Wed, 2009/11/18 - 4:56pm

Thanks

by Mr. XianJian Duan on Thu, 2009/12/24 - 10:13am

thank you.

by Mr. Vladimir Sloboda on Tue, 2010/05/04 - 11:38am

thank you :)

by Mr. Chirag Kapadia on Sat, 2010/05/29 - 8:44am

Thank you. This is excellent.

It would be great if you can provide ITIL Incident Management & Change Management Process Reference model with (Roles, Process Map, Controls, Connections & EPC).

Thanks in advance. :)

by Mr. Neeraj Rana on Mon, 2010/05/31 - 8:34am

This looks great.

Request more details on the incident management pl.

Thanks!