Hi All,
The Business Publisher server encountered a 'stack trace' error (HTTP 500). Ther server was re-booted and, at first seemed like it would be fine. However, it does not display the web pages afterwards. We can log in via 'Anonymous access' select a dB and language then we get the error 'HTTP 405.' (BTW, I am able to access the web site via the 'root' admin login normally. I am also able to execute an 'Update' to the exisitng exports normally.)
Any ideas to troubleshoot this?
Thanks for your help.
Best Regards,
Bob
Hi All,
Finally got a fix on this thing!
As mentioned above we had re-booted the entire server (which holds both the ARIS Business Server and the ARIS Business Publisher Server). Today, we did many Stop/Starts in the Services file for the Business Publisher Server. Then, for no particular reason other than we hadn't tried it yet, we did a Stop/Start of the ARIS Business Server (which, BTW, has been working fine the entire time) and, suddenly, life was good again!
Sadly, we learned nothing from the whole thing. We don't know what caused it or, really, what the fix was.
Oh well, I'd appreciate it if y'all would carry on and try to get something done today :-)
Best regards,
Bob
