CR

Hi,

I was working in ARIS Connect and I have come through one scenario that for a user all the reports which are visible for ARIS Connect is getting displayed for a model but for the same model when a different user logs in is seeing less reports when compared to previous users.

From further investigation I found out that the user who was getting all the reports was having Designer/Architect license along with Connect Viewer license but for the other user only Connect Viewer license is present. Further investigation i saw that the user having only Connect license was seeing only newly created reports and not the ARIS standard reports which is present with the installation and the user having both the license could see both User defined as well as Standard reports.

 

So the question is, does ARIS Standard reports can only be seen in ARIS Connect by the users having both Designer/Architect and Connect license or is there problem in our environment?

 

Thanks and REgards,

Chethan Rao.

by Torsten Haase
Posted on Wed, 06/08/2016 - 17:20

Hi Chethan,

This can be possible. Some reports have "topics" defined (like "BPA" or "BPA_EX"), which is a feature that is only available in ARIS Architect. These reports are visible only to users with an Architect license assigned, if the reports are imported using ARIS Architect.

There is a work around which is a little complicated:

- export the report

- edit the result export file (.arx) using a ZIP file viewer

- in the file list, find the file ending with ".info", edit this file using a text editor (eg Notepad++):

  - find the string following topics= (this might be "BPA") by an empty string "".

  - save the .info file and ensure it is updated in the ZIP archive

- import the arx file overwriting the existing report



--> all user are now able to run this report

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by CHETHAN RAO Author
Posted on Tue, 06/14/2016 - 09:25

In reply to by thaase

Hi Torsten ,

Thanks for the solution.

I have tried the solution which was provided by you and after deleting the BPA topic in the info of the report and import it back ,i can see that report in the ARIS Connect for a user who has just the Connect License.

Thanks and Regards,

Chethan Rao.

 

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