Profile picture for user Dilcarina Duarte

Hello Community!

I am trying to get data from ARIS to Alfabet. But I am getting some troubles with the Interoperability between them.

So, I am following the documentation steps and I am not being able to map ARIS objects to Alfabet objects. The Alfabet option on ARIS side is unavailable.

(I've attached a pic to show)

Someone knows how can I solve the problem? 

Thanks in advance.

Regards,

Dilcarina

 

 

File attachments
by Frank Weyand
Posted on Mon, 09/25/2017 - 15:41

Hi,

did you check the licenses? The user needs to have the appropirate license in UMC.

Did you maintain the attribute of the database to the alfabet server?

Bye,

Frank

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by Dilcarina Duarte Author
Posted on Tue, 09/26/2017 - 08:12

Hello Frank! 

Yes I've checked the licenses and the database attributes 

(I attached pictures to show you)

Thanks!

Dilcarina 

 

File attachments
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by Frank Weyand
Posted on Tue, 09/26/2017 - 09:00

Hi,

I think the licenses are the problem.

So why there are two licenses for alfabet? Is this some kind of internal developer server?

Bye,

Frank

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by Dilcarina Duarte Author
Posted on Tue, 09/26/2017 - 09:30

Uhm.. I don't know, I've asked my boss for the Interoperability licenses and he gave me those two xD 

I am working on a client who asked me to communicate ARIS and Alfabet, but I was trying to communicate first on my machine.

Maybe their licenses are different

Thanks,

Dilcarina

0
by Frank Weyand
Posted on Tue, 09/26/2017 - 10:33

Hi,

since there is a support call for this issue, I suppose we will continue to care about this issue within the call. So if we found out, what the problem was, I think I can mention this afterwards in this post, so possibly, if other customer experience the same issue, the solution can be found.

Bye,

Frank

 

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by Dilcarina Duarte Author
Posted on Tue, 09/26/2017 - 13:21

In reply to by Frank Weyand

Hello!

Yes, I am going to have a support call on Thursday to solve the problem. 

Regards,

Dilcarina

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by Rayudu Addagarla
Posted on Sat, 09/30/2017 - 13:28

Please post details on integrating ARIS and alfabet and your lessons learnt or how this issue is fixed

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by Dilcarina Duarte Author
Posted on Wed, 10/04/2017 - 08:20

In reply to by rayuduaris

Hello Rayudu!

I've talked to Software AG support and they told me, on ARIS side to follow ARIS help instructions (I attached a picture to show you) and on Alfabet side you can follow the ARIS-Alfabet_Interoperability.pdf doc.

So, once both software are in different machines you should be able to access the Alfabet Application in ARIS machine and ARIS Connect in Alfabet machine - and I wasn´t.

I am not able to connect them yet but once I have news I will let you know.

Regards,

Dilcarina

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