Export to PDF: Out of memory

by Mr. Dries Vermeersch in group We Love BPM
Posted: 2012-08-17
851 views | 4 comments | category: BPMN

All tags:

Hi,

I use ARIS Express 2.3 and I've created some business flows as a BPMN diagram. When I want to export this as a PDF-file, I always get the message:

Error while creating report: Out of memory

I can't even export it as a JPG-file. I've read in an earlier article about the same problem. The response was that the file was too big and ARIS has a limited memory.

The file I'm currently trying to export is 385 KB and has about 85 tasks and connectors. In the past I created a similar file of 416 KB and even more tasks, and I didn't have any problems when exporting to PDF or JPG.

Does anyone know a way to export this file to PDF from ARIS Express 2.3?

Comments

by Mr. Frank Weyand on Mon, 2012/08/20 - 5:57pm

Hi,

the file itsself may be small, but during the creation of the graphic for the PDF, a huge amount of data could be created.

For the next version of Express, we think about increasing the possible memory consumption in order to avoid this errors.

Bye,

Frank

by Mr. Thomas Gremm on Fri, 2013/02/08 - 10:59am

Hello Frank,

in Version 2.4 I still get "Out-of-memory"-issues regarding the export of a rtf-file. Is there some bypass solution available?

Thanks in advance,

Thomas

by Mr. Frank Weyand on Fri, 2013/02/08 - 11:30am

Hi Thomas,

do you use the webstart-Version of ARIS Express or the new Windows-Executable? The latter one is allowed to use more memory than the webstart solution.

Bye,

Frank

by Mr. Thomas Gremm on Fri, 2013/02/08 - 1:49pm

Okay, I got a solution:

Change this line in file arisloader.cfg in folder ARIS Express\client\config\ :

# Main Start Class

jvmOptions=-Xms64m -Xmx384m -XX:NewSize=32m -XX:MaxNewSize=64m -XX:MaxPermSize=156m

into

# Main Start Class

jvmOptions=-Xms64m -Xmx1024m -XX:NewSize=32m -XX:MaxNewSize=64m -XX:MaxPermSize=156m

Then the export works on my Windows-executable version of ARIS Express.

Bye