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Login failure

Evelyne van Ewijk's picture
by Evelyne van Ewijk in ARIS Cloud Support posted on 2017-06-16

Hi,

Since yesterday morning we are not able to login to Aris Cloud. I know there is a period of maintenance at this moment, but according to the information users should have limited impact. 

However we can login to our admin tool, so our accounts do work. But the admin tool does not give us options to manage and create processes. 

Anybody who has similar issues? 

Anybody know the solution? 

Thanks,

Evelyne

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Stefan Schumacher posted on 2017-06-19

Hi Evelyne,

can you please try again to login. In my eyes, it should work again.

KR

Stefan Schumacher

 

Kenneth Herrmann posted on 2017-06-19

Hi Evelyne,

If this is still an issue, can you provide your project room name and region?

Regards,

Ken Herrmann