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Set a method filter in ARIS Connect

hreidemeister's picture
by Holger Reidemeister in Administration & User Management posted on 2018-02-06

Hi all,

we use in ARIS 9.8 two databases and two method filters.

In our project database we use the project filter for modeling and in Connect we can see all as expected.

And we have an other database in an experimental state. That's why we use the Entire Method for modeling. When I look to the properties of this database, the method filter is the Entire Method. And every relevant user group is set only to the Entire Method in this database. (In the administration tab, the properties of the user group, page Method Filter, only the Entire Method is checked)

But in Connect I can see only objects that are also in the project filter. All the other objects have no color and a dashed frame. So I guess, the project filter is in use instead of the Entire Method.

I'm in despair. What did I miss?

I would be very happy if anyone could help me and give me a hint.

Many thanks in advance for every help.

Holger

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Rune Becker posted on 2018-02-06

Dear Holger,

Well, in ARIS 10 you could see the method filter used by Connect when hovering over the database icon. Then you could verify the used filter for sure which would look like this:

Source: ARIS Connect 10.0 online help page http://localhost/static/help/en/handling/connect/ca/index.htm#232749.htm

But I guess your company isn't yet on ARIS 10. Then, the rules described in ARIS Connect online help should apply (e.g. 9.8 SR7: https://localhost/static/help/en/handling/connect/dc/index.htm#74786.htm):

The method filter applied depends on the method filter(s) assigned to you.

  • If you were assigned only one filter, that filter is applied.
  • If you were assigned multiple filters:
    1. The method filter assigned to the database is used (default filter of the database).
    2. If the default filter of the database does not exist, the filter named Default is used.
    3. If the Default filter does not exist either, the Entire method filter is applied.
    4. If the Entire method filter also does not exist, the first method filter of the alphabetically sorted list is used.

Did you check that already on your installation?

Cheers
Rune

Holger Reidemeister posted on 2018-02-06

Dear Rune,

many thanks for your answer.

" But I guess your company isn't yet on ARIS 10." - That's correct. See in my question: " we use in ARIS 9.8 two databases ..."

"Did you check that already on your installation?" - Yes. In the administration tab, the properties of the user group, page Method Filter, only the Entire Method is checked. In the project database there is on every user group only the project filter enabled. Is there any other place where I can set the filter?

Cheers

Holger.

Rune Becker posted on 2018-02-06

Have you unpublished/published that experimental database after setting the default filter via Architect?

According to the Knowledge Base article Which filter is used in ARIS Connect / Models are missing in Connect (requires Empower login) that's needed. Here's the recommended procedure as excerpt from that article:

Procedure:
- open Architect - Administration
- open database properties - palette and method filter
- set method filter e.g. "entire method"
- open Connect with system user
- Connect Administration - Portal - Publish
- unpublish database (remove check in front of db) 
- button apply
- publish database (add check in front of db) 
- button apply

If that doesn't help either, I think someone from Global Support ARIS needs to inspect your installation and that database in question.

Cheers
Rune

Pierre-Alain MILLET posted on 2018-02-07

when using ARIS10... the situation is not so clear...

if i set a project filter and the entire filter to a database and users in ARIS Architect, i've still only "entire method" in ARIS connect and no way to select another filter...

and even if ia set only my specific filter in ARIS Architect to a database, in ARIS connect, there is still entire filter...

I've pay attention to the doc "ARIS Connect Administration USer Manual",

- page 19: 6. Assign filters to users and user groups (ARIS Architect) 

- page 50: Display the current method filter  (ARIS Connect)

- page 720: Which method filter is used?

But, i've still always only entire method

I hope we'll have in the future the possibility to select language and filter when selecting a database...

But if you can reexplain how to set the filter used in ARIS connect 10... many thanks

 

pam

 

Rune Becker posted on 2018-02-09

When you change the default filter for your database, you need to unpublish/publish your database for Connect. If then still the wrong filter is being used, then I think you'd better report that as a potential bug. When your support ticket is being processed, Global Support ARIS will run down a complete check list.

Cheers
Rune

Holger Reidemeister posted on 2018-02-12

Hi Rune,

now all is fine :-). I forgot to set "database properties - palette and method filter".

Many thanks for your help.

Holger