A funny, yet, powerful test to identify and address the top 10 impediments / people blocking you from achieving Process Excellence (as published in BPTrends).
This article appeared in BPTrends. Paul Harmon, editor, stated:
Using imaginative illustrations to characterize the 10 impediments to achieving process excellence, Johan Nelis and John Jeston provide a chart that identifies the symptoms and suggestions for dealing with the impediments. The presentation not only offers a refreshing approach to defining common problems on the road to process excellence, but, more importantly, provides sound advice to the process weary. You will find their chart an excellent reference tool.