Marcello La Rosa said:
At the Queensland University of Techonology, we developed a framework based on the use of questionnaire interfaces to configure reference process models. For instance, a question in film production could be “What is the shooting medium to be used?”, and two possible answers of this question could be: “Tape” and “Film”. We organize the set of questions related to a given domain (e.g. film production) in a questionnaire model, in which we specify constraints and order dependencies for answering the questions, and then we link this questionnaire model to a “configurable” reference process model. The latter is basically a process model defined in an enhanced version of the EPC notation (called Configurable integrated EPC), in which possible points of variations to the standard behavior are explicitly captured. These can be variations in, e.g., the involved functions, or the human roles and business objects participating in the process. For example, in film roduction, there are a number of implications depending on the choice of Tape rather than Film as shooting medium. These implications will indeed affect the procedures followed by and the resources involved in the process. The questionnaire model is then fed into an interactive questionnaire tool, which provides contextual guidelines and advice for answering the questions. As the domain expert (e.g. a film director) answers the questionnaire to the requirements of a specific setting (e.g. for a new movie), the linked reference process model is automatically configured by discarding the process fragments that are no longer relevant, and eventually an individualized version of this process model is produced. This model can then be used for communication purposes, or better, be simulated in ARIS to evaluate the feasibility of the project.
By means of the questionnaire interface, in which configuration options are presented in terms of domain concepts, a subject-matter expert can still exploit the advantages of Business Process Management, without any knowledge of the underlying business process notation.
More details on the configuration approach can be found athttp://www.processconfiguration.com.
thanks for your comment and the link.
Prof. Rosemann showed exactly this configuration approach during his presentation and explained the way how to configure a reference model based on the questionnaire. I like the idea.