KS

Hi,

I try to install ARIS 9.6 Design server on Windows2008r2x64.  During the installation I get the following error:

"Errors occured installing registry components"

When I check the ARIS_install.log, it see the following error:

12-17-2014 16:16:56 Setup start ######################################################################################################

12-17-2014 16:18:24 command :list  > C:\Users\SYS~1.ADM\AppData\Local\Temp\2\{FC7F03C7-A895-482D-9D04-DB5F20DF81D0}\{692C7CC7-4361-44BC-AA54-819A02AD5A68}\provisioning\acc\list.txt

12-17-2014 16:18:27   stderr: Could not connect to http://localhost:9001/rest. Make sure that an agent is running on this machine and that the specified port is correct. Also check if you used the right protocol to communicate with the agent (you used HTTP, try HTTPS).

12-17-2014 16:19:25 registry: type S KeyName PATH Value C:\SoftwareAG\ARIS9.6

12-17-2014 16:19:25 registry: type S KeyName Version Value 96.0.3.901558

12-17-2014 16:19:25 registry: type S KeyName Codeline Value //Modules/integrations/provisioning/Release/96.0.x

12-17-2014 16:19:48 command : list > C:\Users\SYS~1.ADM\AppData\Local\Temp\2\{FC7F03C7-A895-482D-9D04-DB5F20DF81D0}\{692C7CC7-4361-44BC-AA54-819A02AD5A68}\list.txt

12-17-2014 16:19:49  list > C:\Users\SYS~1.ADM\AppData\Local\Temp\2\{FC7F03C7-A895-482D-9D04-DB5F20DF81D0}\{692C7CC7-4361-44BC-AA54-819A02AD5A68}\list.txt

12-17-2014 16:19:51 command : show cfg  > C:\Users\SYS~1.ADM\AppData\Local\Temp\2\{FC7F03C7-A895-482D-9D04-DB5F20DF81D0}\{692C7CC7-4361-44BC-AA54-819A02AD5A68}\show_version.txt

12-17-2014 16:19:52   script:

12-17-2014 16:19:52   script Length: 0 

12-17-2014 16:19:52 command : -f C:\Users\SYS~1.ADM\AppData\Local\Temp\2\{FC7F03C7-A895-482D-9D04-DB5F20DF81D0}\{692C7CC7-4361-44BC-AA54-819A02AD5A68}\get_version.pt > C:\Users\SYS~1.ADM\AppData\Local\Temp\2\{FC7F03C7-A895-482D-9D04-DB5F20DF81D0}\{692C7CC7-4361-44BC-AA54-819A02AD5A68}\api_version.txt

12-17-2014 16:19:53   script: get agent.version

12-17-2014 16:19:53   script: Executing command "get agent.version"

12-17-2014 16:19:53   script: "96.0.3.901558"

12-17-2014 16:20:03 command : set autostart.mode=off

12-17-2014 16:20:04   stdout: Successfully set configuration parameter autostart.mode to off on node localhost.

12-17-2014 16:20:04 command : list > runnables.txt  2>&1

12-17-2014 16:20:05 command : set local.repository.only=false

12-17-2014 16:20:06   stdout: Successfully set configuration parameter local.repository.only to false on node localhost.

12-17-2014 16:20:06 command : -f C:\Users\SYS~1.ADM\AppData\Local\Temp\2\{FC7F03C7-A895-482D-9D04-DB5F20DF81D0}\{692C7CC7-4361-44BC-AA54-819A02AD5A68}\repository_url.pt

12-17-2014 16:20:08   stdout: Executing command "set remote.repository.url="http://VSAPP102.morton.ru:13131/repo""

12-17-2014 16:20:08   stdout: Successfully set configuration parameter remote.repository.url to [http://VSAPP102.morton.ru:13131/repo] on node localhost.

12-17-2014 16:20:08   script: set remote.repository.url="http://VSAPP102.morton.ru:13131/repo"

12-17-2014 16:20:08 command :list  > C:\Users\SYS~1.ADM\AppData\Local\Temp\2\{FC7F03C7-A895-482D-9D04-DB5F20DF81D0}\{692C7CC7-4361-44BC-AA54-819A02AD5A68}\provisioning\acc\list.txt

12-17-2014 16:20:10 command :2> error.txt -f C:\Users\SYS~1.ADM\AppData\Local\Temp\2\{FC7F03C7-A895-482D-9D04-DB5F20DF81D0}\{692C7CC7-4361-44BC-AA54-819A02AD5A68}\configure.pt -c "C:\distr\ARIS DVD-96.0.3.1.201406160820\Setups\Windows\ARIS_Design_Server\generated.apptypes.cfg"

12-17-2014 16:20:12 error : exitcode 1 2> error.txt -f C:\Users\SYS~1.ADM\AppData\Local\Temp\2\{FC7F03C7-A895-482D-9D04-DB5F20DF81D0}\{692C7CC7-4361-44BC-AA54-819A02AD5A68}\configure.pt -c "C:\distr\ARIS DVD-96.0.3.1.201406160820\Setups\Windows\ARIS_Design_Server\generated.apptypes.cfg"

12-17-2014 16:20:12 Error at line 1 of command file C:\Users\SYS~1.ADM\AppData\Local\Temp\2\{FC7F03C7-A895-482D-9D04-DB5F20DF81D0}\{692C7CC7-4361-44BC-AA54-819A02AD5A68}\configure.pt: Could not configure runnable zoo_m (com.aris.runnables.zookeeper-run-prod-96.0.3.1) on node localhost: Runnable com.aris.runnables.zookeeper-run-prod-96.0.3.1 not available for platforms Windows64, Windows32, Independent. Make sure you have the right groupId, artifactId and version.

 

Anybody experiencing the same problem who knows how to solve this?

UAC is disabled, same situation on windows2012r2

 

by Konstantin Spiridonov Author
Posted on Wed, 12/17/2014 - 16:14

in Application log error id 1000, source Application Error:

Faulting application name: setup.exe_InstallShield, version: 16.0.0.400, time stamp: 0x4ab84bb7

Faulting module name: ISSetup.dll, version: 16.0.0.400, time stamp: 0x4ab84b70

Exception code: 0xc0000005

Fault offset: 0x000a7a6f

Faulting process id: 0xa88

Faulting application start time: 0x01d01a09be6eef66

Faulting application path: C:\distr\ARIS DVD-96.0.3.1.201406160820\Setups\Windows\ARIS_Design_Server\setup.exe

Faulting module path: C:\distr\ARIS DVD-96.0.3.1.201406160820\Setups\Windows\ARIS_Design_Server\ISSetup.dll

Report Id: 0dd233ec-85fd-11e4-a49e-00155d6f0302

0
by Runé Becker
Badge for 'Mastermind' achievement
Posted on Wed, 12/17/2014 - 18:08

Your ARIS 9.6 version has been released in June earlier this year. If you have no good reasons to stick that ARIS version, I'd recommend you to go for the latest ARIS 9.7. Some known installation issues have been fixed in that newer version.

Cheers

Rune

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