MD

Hello all,

We have Schedule Tasks in ARIS Designer. Normally these should be executed around 12am, but they are executed 2 hours later.The time and zone are displayed correctly on the Server.

i found something strange: When i try to modify these Schedule Tasks it is displayed correclty at 12am, but when i look at Overview of the Tasks at the Column "Next Start..", it says 2am...

Maybe it is because of the Summer time changeover.

Does someone know how to fix this or have suggestions?

 

Regards,

Manfred

by Gerald Schroeder
Posted on Thu, 03/30/2017 - 15:51

Hi Manfred,

I had a similar phenomen after the switching to summer time.

but after a reboot of the publisher server the scheduled tasks were working and showing correctly.

BR Gerald

0
by Manny D. Author
Posted on Mon, 04/03/2017 - 09:47

Hallo Gerald,

Unfortunately, your solution didnt solve our problem... we are already in contact with the sag support. If i know more i give some infos.

0
by Manny D. Author
Posted on Mon, 04/10/2017 - 09:08

Hi,

i got a respond. The Support told us, the problem is the ARIS Version, which didnt consider summer time changing. We need to upgrade. - My Solution was to delete the Tasks and created new one... now it works again... :-)

regards manfred

0
by Martin Schröder
Badge for 'Contributor' achievement
Posted on Mon, 04/10/2017 - 17:51

In reply to by MannyD

Hello Manfred,

can you let us know which ARIS release is affected?

And in which release this should be fixed?

Thanks, Martin

0
by Gerald Schroeder
Posted on Mon, 04/10/2017 - 10:57

Hello Manfred,

thanks for sharing your experience. Seems like upgrading isn't always a proper solution. Actually we are on 9.8 SR6 and it looks quite stable. So  lets see what ARIS 10 brings this year 8o)

BR Gerald

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock