After installation, when I start the MashZone application, the following picture comes up:
In the next step, when I click on the "ARIS MashZone starten" button, I get an error in the Browser:
I think, a welcome page (welcome.html) or something alike is missing. Has anybody an idea why I can't run ARIS MashZone?
Thank you very much
your browser's screenshort indicates that the MashZone server has not been started yet. The setup with default settings does already start the server automatically - but you might have decided to change them.
Please find the "Start ARIS MashZone server" shortcut in your Startmenu to launch the MashZone server. Afterwards you should be able to use MashZone using the page from your very first screenshot.
I always get this error while trying to install the patch. I didn't get this message while installing the MashZone itself, so I am wondering what to do.
I must admit - you experienced a bug in the patch setup. As of today there are three ways to deal with it:
- Java enable your computer by installing a common JRE which is freely available for download at http://www.java.com/
The bright side: This step prepares your machine to use ARIS Express.
- If - and only - if you are familiar with the command line you could run the patch from there and add a parameter which refers to an existing JRE.
aris_mashzone_patch.exe LAX_VM "%MASHZONE_HOME%\system\jre\bin\java.exe"
- Alternatively you could install MashZone 1.0.1 from scratch by downloading the full setup. This setup already contains everything it needs and will run on your machine. But if there are existing MashApps and data feed you must export them to use them after wards.
Please note: To import your MashApps you need at least MashZone Personal Edition which is available for online purchase.
I am sorry for the inconvenience this causes you.
I installed the new version :-) Now I have the problem, that I am not able to import my old data feeds:
"This functionality is not available in this MashZone-edition"
How can I import my old data feeds?
still, after uninstalling and installing the full MashZone version 1.0.1 again, I get the same error as posted above ("Die Webseite kann nicht angezeigt werden").
When starting the MashZone server from the Start-Menu as an application, I get the following:
It then stays in that position.
When I start the MashZone server as a service, I get the following:
The above window closes very quickly (in a fraction of a second).
So, either way, I still cannot start ARIS MashZone because it says "Webseite kann nicht angezeigt werden".
there are two ways to run the MashZone server:
- As a command line application - this where the black box remains open.
- As a service - which means the MashZone server runs somewhere in the background without any user interface.
Both is fine and does its job identically. The images you posted indecate that MashZone runs fine on your system.
The problem seems to be your browser's settings since the message "Webseite kann nicht angezeigt werden" is produced by your Internet Explorer and not by MashZone.
Its hard for me to give you further hints since I do not know your system and environment. Please check the connection and proxy settings of the browser to ensure IE finds its way through the network to the machine hosting MashZone (even if both runs on the same computer).
I also have a problem with the update of ARIS MashZone. I managed to install the new version, but I cannot re-import the mashapps and data feeds I exported from version 1.0.0.
I copied the exported files into the importexport folder, but when I open the Administration tab and select Import/export, the import buttons remain inactive.
what did I do wrong?
if you apply the patch, everything should be fine.
However, if you export and uninstall MashZone, you can't import MashApps with the Free Personal edition. You have to buy at least personal license for 95€ in the shop.
If the Patch didn't work I think it's a big problem that it's not possible to import existing MashApps / Feeds. I just wanted to test the new functions... I didn't want to reclick all DataFeeds I created.
Therefore my proposal is to make this function available (I really think it's necessary for testing the product for my company!)
I want to inform you that an updated version of the patch setup has been published and is avaialable for download. An issue has been fixed so that the setup now can be run on systems without Java support again. So the error Bastian Waltz reported (see above) has been fixed.
I am deeply sorry for the inconvenience this causd you.
Since there are other questions regarding import into MashZone. As the feature matrix available at http://www.mashzone.com/en/buy indicates the import feature is not available within the Free edition.
If you have created content using MashZone 1.0.0 Free edition you can savly upgrade to MashZone 1.0.1 Free edition using the patch setup. Now even if your system has no Java support.
I'm just starting with ARIS Mashzone.
I would like to know what's difference bewteen the MashApp and Data mining applications, like Business Objects.
I'm the same problems of Hubert Widmaier, after updated version, is not possible acess the ARIS MashZone.
My system operating is Wdows XP witch Service Pach3, I have Java 6.0.20 and Internet Explorer version 8.0.6001.18702. The connect of internet is ok. I restart my computer many times, but the problemas to continue.
problem of Hubert seems not to be the server itself, but accessing it. I've noticed that this sometimes depends on the URL. Usually, MashZone expects the server at (and this is how the starting page is configured)
This access does no work if the <mydomain> cannot be resolved, e.g. when you are not connected to <mydomain>.
If you server is on your local machine for local access only, please try to invoke
Hope this helps.
that's exactly what it is. The domain <mydomain> could not be resolved, so when I omitted it, it worked.
Thank you very much
I have some question.
- Is there the interface Mashzoneand AAM ?
- Is there the 10,000 lines limitation on Mashzone? Please see attached file
- Can The result of Mashzone be export excel?
1 Except for ARIS PPM there is no specific data source for the ARIS products. MashZone is able to read different data formats and obtain them via different access protocols. Both can be combined freely.
Protocols are file system (UNC network paths, too!) and http with basic authentication optionally included.
Formats are CSV, XML, MS Excel.
I suggest to schedule a regular ARCM report which updates a file on a shared network location. MashZone can periodically process this and will render updates as they occur (as long as the structure does not change, e.g. only lines are added).
However, please expect improvements to the ARIS Business server connectivity, soon.
2 Yes. Each MashZone data source reads the first 10k of lines only. Another limit is 48 columns per row. As data feed processing, e.g. joining two 10k data sources, happens on the fly, I suggest to use pre-aggregated data only and delegate the heavy duty to backend systems like PPM.
The 10k row/ 48 column limit is for Professional Edition. Within Personal Edition it is 1k row/ 32 columns.
However, data sources might be addressed using dynamic parameters. This way you can specify e.g. filter values the backend makes use of to deliver “the correct” 10k lines. These parameters might change at runtime.
3 No, a MashApp (dashboard based on MashZone) is the only target for data feeds. A feature to make use of the data feed results outside of MashZone has been requested before. However it is not assigned to any release yet.
Where can I find release dates calendar? It would be nice to know when the next version comes up.
Actually there is no public "release dates calendar". However we are continuously releasing updates to improve MashZone. Since its release in the beginning of 2010 version 1.0.1 has been published and in Q3 there should be another major improvement -- stay tuned.
I would like to start Mashzone but my browser never gets contact to my PC.(Windows Vista, all the other requirements are fullfilled). It just waits for an answer, but never gets it form my pc. I first thought that the server wasn't running and retried it, but didn't work.
After all I think, that the problem is compairable to Mr. Hubert Widmaier's (see above). The only difference is that I don't get the "Webseite kann nicht angezeigt werden"-text because the browser tried to load the website (endless).
May someone please help me?!
Where did you install the MashZone server? Did you install to? Is it
%ProgramFiles%\ARIS MashZone? There is a known issue documented within the release notes (located in the doc directory of your MashZone installation).
In case you installed to the default location using Windows Vista try reinstall using a different location, e.g.
c:\ARIS MashZone, instead.
I retried another installations (path: C:\ARIS Mashzone) and the start of MashZone was successful. Thanks a lot!
When I start ARIS MashZone I get the following error message:
I am running ARIS Mashzone on Vista and it is not installed in the default directory.
Any help will be appreciated.
honestly I have no idea about your IE's message (and it never occurred before). Does it work with an alternative browser?
I have only tried IE 7, but I can log on if I type http://localhost:16360/mashzone. The button on the page you get when you start mashzone from the start menu does not work. Thank-you Pieter