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After a successful pilot in January 2010 and signing the contracts in April 2010 the ARIS GRC Solution is now operational within the Business Unit Asset Management of Mn Services. With assets under management of € 71 billion, this BU is in the top three pension investment managers in the Netherlands. Guided by Software AG’s Global Consulting Services (GCS) and supported by the ARIS Platform the first (pilot) ‘in control statement’ has been provided by the management team of Mn Services and officially released / signed off by the Chairman (Corné van Nijhuis).

With this ‘in control statement’ the management of Mn Services states that the most important risks that are threatening the company’s objectives have been identified and mitigated by effective control measures. For control  deficiencies, management states that corrective actions are defined, assigned to responsible persons and solved within reasonable time. The ‘in control statement’ is an important deliverable of the Enterprise Risk Management Program which is currently implemented at Mn Services using the ARIS methodology and tooling.

For those who find it difficult to imagine how C-level managers actually ‘push the buttons’ in ARIS please have a look at the following picture where the Chairman of Mn Services Asset Management ‘releases’ the in control statement for the business processes in scope of ‘his’ Business Unit using ARIS Risk & Compliance Manager.

In order to be able to provide an in control statement several activities have been executed at Mn Services over the past months. Software AG’s Global Consulting Services (GCS) supported Mn Services by providing the technical infrastructure (installation of ARIS Platform), developing an end user portal (Processweb), developing an interface to an online law- and regulation library, setting up an implementation roadmap, conduct workshops for objective setting, risk identification and assessment, guiding process documentation activities, setting up a control framework, quality assurance of audit plans and training/coaching of all involved roles (from process executor to Chairman). Besides these implementation activities GCS is represented in the steering committee of the ERM Program as well as several (topic –related) team meetings.

Software AG’s consultancy services are highly appreciated by Mn Services. The CRO, Michiel Schuijt, stated a few weeks earlier in an interview: “Software AG Consulting supports us with comprehensive risk management services and they are our trusted business advisors. We highly value their point of view. I’m very, very positive about their performance, help and advice.”

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