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ARIS 7.2 Need reset authentication system

muhnadk's picture
by Muhnad Zakaria in Administration & User Management posted on 2017-10-08

Hello Dears,

Please we need you support and help.

We did by mistake on authentication system configuration we choose LDAB option and we can't now login to database from any users also system user.

we need to to back authentication system configuration to be "No external authentication system" option or how we can change it to allow us to login.

Thanks in advance for support

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Christoph Lorenz posted on 2017-10-09

Hi
with LDAP the authentication via the system user should be possible still. Do you get an error message with the system user?

regards

Christoph

Muhnad Zakaria posted on 2017-10-09

Hi

the password of system user was changed and we try to login by default info but give us error.

Thanks

 

 

Muhnad Zakaria posted on 2017-10-09

Hi

the password of system user was changed and we try to login by default info but give us error.

Thanks

Christoph Lorenz posted on 2017-10-10

What error do you get?

Regards

Christoph