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java error when starting web client...

pamillet's picture
by Pierre-Alain MILLET in University Relations posted on 2013-09-10

hello,

installing the last AEP-PDA release for this next academic year, i have a java error when starting the web client...

All is OK with ARIS client, but i have the following error with web client (FF)...

java.io.IOException: Cannot run program "C:\Program": CreateProcess error=2, The system cannot find the file specified

the complete java log is below...

thanks for your help, regards

pam

 

Java Plug-in 10.25.2.17
Using JRE version 1.7.0_25-b17 Java HotSpot(TM) Client VM
User home directory = C:\Users\AEP-PDA

...

----------------------------------------------------
security:  --- parseCommandLine converted :
into:
[]
basic: Added progress listener: sun.plugin.util.ProgressMonitorAdapter@bbddbf
basic: Plugin2ClassLoader.addURL parent called for http://localhost/lib/aris_loader.jar
security: Blacklist revocation check is enabled
security: blacklist: created: NEED_LOAD, lastModified: 1378823270889
security: blacklist: hasBeenModifiedSince 1378823270967 (we have 1378823270889)
security: Trusted libraries list check is enabled
security: Certificate revocation enabled. Disable security validation optimizations.
security: Reset cached validation for http://localhost/lib/aris_loader.jar.
network: Cache entry found [url: http://localhost/lib/aris_loader.jar, version: null] prevalidated=false/0
cache: Adding MemoryCache entry: http://localhost/lib/aris_loader.jar
cache: Resource http://localhost/lib/aris_loader.jar has expired.
network: Cache entry not found [url: http://localhost/app/false, version: null]
network: Connecting http://localhost/lib/aris_loader.jar with proxy=DIRECT
network: Connecting http://localhost/app/false with proxy=DIRECT
network: Connecting http://localhost:80/ with proxy=DIRECT
network: Connecting http://localhost:80/ with proxy=DIRECT
network: ResponseCode for http://localhost/lib/aris_loader.jar : 304
network: Encoding for http://localhost/lib/aris_loader.jar : null
network: Disconnect connection to http://localhost/lib/aris_loader.jar
cache: Reading Signers from 3534 http://localhost/lib/aris_loader.jar | C:\Users\AEP-PDA\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\21\3a9c255-3c922f81.idx
cache: Done readSigners(http://localhost/lib/aris_loader.jar)
cache:  Read manifest for http://localhost/lib/aris_loader.jar: read=170 full=1903
security: Certificate revocation enabled. Disable security validation optimizations.
security: Accessing keys and certificate in Mozilla user profile: null
Missing Permissions manifest attribute for: http://localhost/lib/aris_loader.jar
Missing Codebase manifest attribute for: http://localhost/lib/aris_loader.jar
security: Loading Deployment certificates from C:\Users\AEP-PDA\AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs
security: Loaded Deployment certificates from C:\Users\AEP-PDA\AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Validate the certificate chain using CertPath API
security: Loading blacklisted.certs file: C:\Users\AEP-PDA\AppData\LocalLow\Sun\Java\Deployment\security\blacklisted.certs
security: SHA-256 finger print: DF7F6EA6352E2F120A2676E44C5C6AD41D4752868306807D414F9948F4C23317
security: SHA-256 finger print: AF840CA2B9DFB776BF81AA94C401BC440C52E5C590C43607A13D6680D83E3349
security: SHA-256 finger print: 8D722F81A9C113C0791DF136A2966DB26C950A971DB46B4199F4EA54B78BFB9F
security: Loading Root CA certificates from C:\Program Files (x86)\Java\jre7\lib\security\cacerts
security: Loaded Root CA certificates from C:\Program Files (x86)\Java\jre7\lib\security\cacerts
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: The certificate has expired, need to check timestamping info
security: No timestamping info available
security: The OCSP support is enabled
security: The CRL support is enabled
network: Connecting http://ocsp.thawte.com/ with proxy=HTTP @ proxy.univ-lyon1.fr/193.48.219.7:3128
security: OCSP Response: GOOD
network: Connecting http://ocsp.thawte.com/ with proxy=HTTP @ proxy.univ-lyon1.fr/193.48.219.7:3128
security: OCSP Response: GOOD
security: Certificate validation succeeded using OCSP/CRL
basic: updateValidationResultsForApplet update
cache: Mark prevalidated: http://localhost/lib/aris_loader.jar true tm=1378823446031 cert=1399593599000
security: Grant socket perm for http://localhost/lib/aris_loader.jar : java.security.Permissions@11eaca2 (
 ("java.net.SocketPermission" "localhost" "connect,accept,resolve")
)

security: Certificate revocation enabled. Disable security validation optimizations.
Missing Permissions manifest attribute for: http://localhost/lib/aris_loader.jar
Missing Codebase manifest attribute for: http://localhost/lib/aris_loader.jar
security: Validate the certificate chain using CertPath API
security: SHA-256 finger print: DF7F6EA6352E2F120A2676E44C5C6AD41D4752868306807D414F9948F4C23317
security: SHA-256 finger print: AF840CA2B9DFB776BF81AA94C401BC440C52E5C590C43607A13D6680D83E3349
security: SHA-256 finger print: 8D722F81A9C113C0791DF136A2966DB26C950A971DB46B4199F4EA54B78BFB9F
security: The certificate has expired, need to check timestamping info
security: No timestamping info available
security: The OCSP support is enabled
security: The CRL support is enabled
network: Connecting http://ocsp.thawte.com/ with proxy=HTTP @ proxy.univ-lyon1.fr/193.48.219.7:3128
security: OCSP Response: GOOD
network: Connecting http://ocsp.thawte.com/ with proxy=HTTP @ proxy.univ-lyon1.fr/193.48.219.7:3128
security: OCSP Response: GOOD
security: Certificate validation succeeded using OCSP/CRL
basic: updateValidationResultsForApplet update
cache: Mark prevalidated: http://localhost/lib/aris_loader.jar true tm=1378823446718 cert=1399593599000
basic: Plugin2ClassLoader.getPermissions CeilingPolicy allPerms
Missing Permissions manifest attribute for: http://localhost/lib/aris_loader.jar
Missing Codebase manifest attribute for: http://localhost/lib/aris_loader.jar
security: Validate the certificate chain using CertPath API
security: SHA-256 finger print: DF7F6EA6352E2F120A2676E44C5C6AD41D4752868306807D414F9948F4C23317
security: SHA-256 finger print: AF840CA2B9DFB776BF81AA94C401BC440C52E5C590C43607A13D6680D83E3349
security: SHA-256 finger print: 8D722F81A9C113C0791DF136A2966DB26C950A971DB46B4199F4EA54B78BFB9F
security: The certificate has expired, need to check timestamping info
security: No timestamping info available
security: The OCSP support is enabled
security: The CRL support is enabled
network: Connecting http://ocsp.thawte.com/ with proxy=HTTP @ proxy.univ-lyon1.fr/193.48.219.7:3128
security: OCSP Response: GOOD
network: Connecting http://ocsp.thawte.com/ with proxy=HTTP @ proxy.univ-lyon1.fr/193.48.219.7:3128
security: OCSP Response: GOOD
security: Certificate validation succeeded using OCSP/CRL
security: SSV validation: running: 1.7.0_25, requested: 1.7.0.25, range: null
network: Created version ID: 1.7.0.25
network: Created version ID: 1.7.0.25
security: continue with running version
basic: Applet loaded.
basic: Applet resized and added to parent container
basic: PERF: AppletExecutionRunnable - applet.init() BEGIN ; jvmLaunch dt 401742 us, pluginInit dt 5096710 us, TotalTime: 5498452 us
network: Cache entry found [url: http://localhost/config/arisloader.cfg, version: null] prevalidated=false/0
cache: Adding MemoryCache entry: http://localhost/config/arisloader.cfg
cache: Resource http://localhost/config/arisloader.cfg has expired.
network: Connecting http://localhost/config/arisloader.cfg with proxy=DIRECT
network: ResponseCode for http://localhost/config/arisloader.cfg : 304
network: Encoding for http://localhost/config/arisloader.cfg : null
network: Disconnect connection to http://localhost/config/arisloader.cfg
Temporary directory: C:\Users\AEP-PDA\AppData\Local\Temp\
Environment variable ARISHOME71 exists, checking access rights...
Using environment variable ARISHOME71
Local download directory: C:\SoftwareAG\ARIS7.2/DownloadClient/127.0.0.1
Detecting proxy settings...
network: Connecting http://localhost/app/ with proxy=DIRECT
[PROXY] host:
[PROXY] port: -1
[PROXY] used: false
network: Cache entry found [url: http://localhost/profiles/BO/profiles.txt, version: null] prevalidated=false/0
cache: Adding MemoryCache entry: http://localhost/profiles/BO/profiles.txt
cache: Resource http://localhost/profiles/BO/profiles.txt has expired.
network: Connecting http://localhost/profiles/BO/profiles.txt with proxy=DIRECT
network: ResponseCode for http://localhost/profiles/BO/profiles.txt : 304
network: Encoding for http://localhost/profiles/BO/profiles.txt : null
network: Disconnect connection to http://localhost/profiles/BO/profiles.txt
network: Cache entry found [url: http://localhost/profiles/BO/default.jar, version: null] prevalidated=false/0
cache: Adding MemoryCache entry: http://localhost/profiles/BO/default.jar
cache: Resource http://localhost/profiles/BO/default.jar has expired.
network: Connecting http://localhost/profiles/BO/default.jar with proxy=DIRECT
network: ResponseCode for http://localhost/profiles/BO/default.jar : 304
network: Encoding for http://localhost/profiles/BO/default.jar : null
network: Disconnect connection to http://localhost/profiles/BO/default.jar
network: Cache entry found [url: http://localhost/profiles/SmartInput/profiles.txt, version: null] prevalidated=false/0
cache: Adding MemoryCache entry: http://localhost/profiles/SmartInput/profiles.txt
cache: Resource http://localhost/profiles/SmartInput/profiles.txt has expired.
network: Connecting http://localhost/profiles/SmartInput/profiles.txt with proxy=DIRECT
network: ResponseCode for http://localhost/profiles/SmartInput/profiles.txt : 304
network: Encoding for http://localhost/profiles/SmartInput/profiles.txt : null
network: Disconnect connection to http://localhost/profiles/SmartInput/profiles.txt
network: Cache entry found [url: http://localhost/profiles/SmartInput/default.jar, version: null] prevalidated=false/0
cache: Adding MemoryCache entry: http://localhost/profiles/SmartInput/default.jar
cache: Resource http://localhost/profiles/SmartInput/default.jar has expired.
network: Connecting http://localhost/profiles/SmartInput/default.jar with proxy=DIRECT
network: ResponseCode for http://localhost/profiles/SmartInput/default.jar : 304
network: Encoding for http://localhost/profiles/SmartInput/default.jar : null
network: Disconnect connection to http://localhost/profiles/SmartInput/default.jar
network: Cache entry not found [url: http://localhost/plugins/ssocltplugin.jar.pack.gz, version: null]
network: Connecting http://localhost/plugins/ssocltplugin.jar.pack.gz with proxy=DIRECT
*** command: C:\Program Files (x86)\Java\jre7\bin\javaw.exe -Xmx656m -XX:PermSize=64m -XX:MaxPermSize=160m -XX:+DisableExplicitGC -XX:+UseParallelGC -XX:+UseParallelOldGC -Djava.util.Arrays.useLegacyMergeSort=true -Daris.remote.dir="http://localhost/"  -cp "C:\SoftwareAG\ARIS7.2/DownloadClient/127.0.0.1/lib/clientlib.jar";"C:\SoftwareAG\ARIS7.2/DownloadClient/127.0.0.1/lib/aris_loader.jar"  -Duser.dir="C:\SoftwareAG\ARIS7.2/DownloadClient/127.0.0.1" -Dcom.idsscheer.aris.client.useProxy=false  com.idsscheer.aris.client.arisloader.AArisLoader "C:\SoftwareAG\ARIS7.2/DownloadClient/127.0.0.1" com.idsscheer.aris.client.container.common.AARISClientContainer 1592 1089 "DBServer" "ArisServer" "Database" "" "Language" "en" "Country" "US" "documenturl" "http://localhost/app/aris_database.html?guipattern=architect&language=en&country=US&oemp=oem01" "appletmode" "javaapp" "guipattern" "architect" "oemp" "oem01" "appserver" "URAEPPDAW764" "iiopport" "16070" "sslport" "0" "usessl" "false" "ignoreproxy" "false" "codebase" "http://localhost/app/" "documentbase" "http://localhost/app/aris_database.html?guipattern=architect&language=en&country=US&oemp=oem01"
java.io.IOException: Cannot run program "C:\Program": CreateProcess error=2, The system cannot find the file specified
    at java.lang.ProcessBuilder.start(Unknown Source)
    at java.lang.Runtime.exec(Unknown Source)
    at java.lang.Runtime.exec(Unknown Source)
    at java.lang.Runtime.exec(Unknown Source)
    at com.idsscheer.aris.client.arisloader.AArisLoader.startCommand(Unknown Source)
    at com.idsscheer.aris.client.arisloader.AArisLoader.initApp(Unknown Source)
    at com.idsscheer.aris.client.arisloader.AArisLoader.init(Unknown Source)
    at com.sun.deploy.uitoolkit.impl.awt.AWTAppletAdapter.init(Unknown Source)
    at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified
    at java.lang.ProcessImpl.create(Native Method)
    at java.lang.ProcessImpl.<init>(Unknown Source)
    at java.lang.ProcessImpl.start(Unknown Source)
    ... 10 more
basic: Applet initialized
basic: Starting applet
basic: completed perf rollup
basic: Applet made visible
basic: Applet started
basic: Told clients applet is started
 

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Frank Weyand posted on 2013-09-11

Hi,

this is a bug in the JRE. In the new JRE, blanks in the path lead do this problem. We reacted on that bug by providing a fix.

So you can choose one of those three possibilities:

  1. update to the newest version of ARIS
  2. contact the Software AG support, they can deliver an arisloader.jar containing the fix, so you can update this jar
  3. uninstall the JRE, and install into a path without blanks
     

Bye,

Frank

Pierre-Alain MILLET posted on 2013-09-11

franck,

thanks for this clear answer...

for solution 1, do i have to reload the whole AEP PDA package, or only a part ? Is there some upgrade tools or do i have to reinstall... ?

regards,

pam

 

Frank Weyand posted on 2013-09-11

Yes, updating is always a bit cumbersome. For sure, the setup is able to do an update, but I do not know exactly how powerful it is considering the download installation on the server. Therefore I would recomment do ask Software AG support... maybe this would be easier, because you'd only need to exchange the jar.

Kai-Hendrik Pots posted on 2013-09-11

PAM, 

you don't need to download the virtual mashine again. 

The update can be done on your virtual maschine.

Regards

Kai-Hendrik

Pierre-Alain MILLET posted on 2013-09-20

thanks... i confirm, it's not only not necessayr, but in fact, it's unncessary ! Because the  download files (requested the 11th of september) had still the bug !!

i contact the Software AG Support ..

regards,

pam

 

 

Pierre-Alain MILLET posted on 2013-09-24

hi..

unfortunately, no answers from software AG support since my mail to empower@softwareag.com  the 20/09...

as an academic partner, what are the conditions to access support ?

is it possible to have the fix through the unversity group... ?

pam

 

 

Kai-Hendrik Pots posted on 2013-09-24

Hey pam,

can you describe your infrastructure a bit  more exactly?

You downloaded the AEP PDA I guess. Do you use the faculty or the Students version?

When the error does appear?

 

Best regards

Kai-Hendrik

Pierre-Alain MILLET posted on 2013-09-24

yes, AEP PDA... it's all ok with ARIS client in the VM, but not with web client

it's the faculty release, to be able to use (as last year) the ARIS server with web client...

See the first post. error occurs when tryning to start ARIS

 

thanks for your help

 

pam

 

Kai-Hendrik Pots posted on 2013-09-24

Do you  use the web client on the virtual mashine or at any other computer ?

Pierre-Alain MILLET posted on 2013-09-25

for test, web client on VM... but the aim is of course to use web client from students computers

taking in account your question, i've made a test since another computer... strangely for me, it's different... no error on jre path, but i realise that the ARIS server is in fact not started. And when i try to start ARIS server, i have errors....pbs of rights... ??? 

 

Pierre-Alain MILLET posted on 2013-09-25

hum...

sorry for the last post.. after restarting all systems, the situation is clear...

the jre path error occurs when using web client both on the VM and on any other computer...

no pb with ARIS server, correctly started

 

pam

 

Pierre-Alain MILLET posted on 2013-10-03

Finally, i've reinstall jre with a different path without space...

don't forget in the next patch...

pam

Kai-Hendrik Pots posted on 2013-10-09

Hey,

we built a fix for our PDA VM v. 1.4. You can it find the HERE ( use the same credentials like the VM Download )

With this patch our web client from the PDA maschine should work with the last Java versions.

Best Regards

Kai-Hendrik

Pierre-Alain MILLET posted on 2013-10-09

hi,

thanks for your help, and good news...

but the link seems KO... ? 

the link to download ARP was not in the same format...  It was http://aris.softwareag.com/ARISDownloadCenter?detail=Y&groupname=ARIS%20Education%20Package&language=en

???

regards

pam

 

Pierre-Alain MILLET posted on 2013-10-15

pb solved

the login included in the link contained "education_admin"... and  the solution was to change it to the login included in the licence mail (education)

and the fix delivered solve the pb... thanks !

regards

pam