admin rights after installation 9.7

Posted by Pierre-Alain MILLET

Posted on Wed, 10/22/2014 - 12:25 in Administration & User Management

Hi,

the installation of ARIS connect server 9.7 seems OK (without licence key entered)

but, at step 16 of installation manual, login as superuser, the admin do not open and i have the message (in french..)

Vous ne disposez pas des droits nécessaires pour cette application.Veuillez contacter votre administrateur ou connectez-vous avec un autre utilisateur.

In english, i do not have rights for this application...

I've updated the password using the command described in readme file, the change is ok, but do not solved the issue

thanks in advance for any help...

pam

24.6k

by Frank Weyand

Posted on Wed, 10/22/2014 - 13:07

Hi,

what do you mean by "the admin do not open"? Do you want to connect via the browser into the portal, or do you want to start the business architect?

In case you talk about tha latter one, you cannot connect, as long as you did not import the licenses, which you did not have during the installation, as you described.

Bye,

Frank

by Pierre-Alain MILLET Author

Posted on Wed, 10/22/2014 - 13:49

thanks for your answer...

The installation guide writes

"16. enter the user name username and the password username. The administration opens "

But the administration do not open !

I know that i have to import the licence key, but i suppose i have to be logged in the administration application to do it

bye

pam