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Aris Document Storage

RacheleDS's picture
by Rachele Di Saverio in ARIS Cloud Support posted on 2017-12-06

Hi,

after the last updating, I've noticed that now is required a password to access the Aris Document Storage: when I click on the link attribute of a document instead of the document itself, it opened a page for the login in the Aris Document Storage. I entered the username and password used for the access to Aris Cloud but they doesn't work and I received the messageĀ  "The principal is blocked".

What can I do?

Thanks,

Rachele

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Christoph Lorenz posted on 2017-12-07

Hi

This effect occurs because of the current maintenance.

It will be fixed on Friday.

Best regards

Christoph

Rachele Di Saverio posted on 2017-12-07

Thanks

Bye