RP

I can't install Aris express - I get the following error as soon as I try to execute the exe file.

 

Error Code: -5001 : 0x80070002 Error Information: >SetupNew\setup.cpp (142) PAPP: PVENDOR: PGUID: $   I'm running on windows 8 and have up-to-date Java installed.   Does anyone know if I can run it on windows 8?   Thanks Rhea
by Tony Rudd
Posted on Wed, 01/28/2015 - 05:09

Im running Windows 7 and have had exactly the same error, i've searched google for fixes but to no avail. Ive tried altering the settings to windows update but it doesnt work either, also d/l your exe 3 times, still no joy.......any other suggestions? - Tony

0
by ku kamaruzaman
Posted on Thu, 05/21/2015 - 11:57

yep.. got the same..

Error Code:    -5001 : 0x80070002

Error Information:

>SetupNew\setup.cpp (142)

PAPP:

PVENDOR:

PGUID:

$

@Windows 7 / Server 2008 R2 Service Pack 1 (7601) 

IE Version: 8.0.7601.17514

0
by ku kamaruzaman
Posted on Thu, 05/21/2015 - 13:37

oops! I go the answer. i think.

 

the download still does not work, instead of downloading the full 170MB, it stop at 79M, and install fail.

Resolution: just install for other platform (not windows). The installation ask for jnlp file, but go ahead and click install. Some setup login info, and it will install.

it is running now. Hopefully I can learn something here. Thanks all

 

 

0
by Frank Weyand
Posted on Tue, 06/02/2015 - 08:15

Hi,

we still not found out what the problem is. We have hundreds of downloads per week, but there is a (very small) percentage of users, where the download stops. This might have many reasons, proxies, whatever...

This is a link to amazon cloud s3, with the same file. Can you try this out?

http://arisexpress-download.s3.amazonaws.com/7.1.0.895215/aris-express-setup.exe

If this is successful for you, we will change the download location to amazon clould generally.

Bye,

Frank

0
by jonny indanga
Posted on Wed, 09/09/2015 - 14:26

Hello,

I also couldn't run the installation.

The error code is -5006: 0x800700b7. (on windows 10)

It would help a lot, if somebody can help me with this problem.

Jonny 

 

0
by Harold Goderniaux
Posted on Tue, 09/29/2015 - 04:02

Hi,

I've got the problem. The new link and the original version are the same, with the same error code:

An error [-5006: 0x800700b7] has occured while running the setup.

Thanks for your help,

0
by Donia Baghdadi
Posted on Mon, 10/05/2015 - 17:18

Hello,

 

I have also a problem with the installation if somebody can help me it will be great!

Thanks a lot by advance

Error Code:    -5006 : 0x800700b7

Error Information:

>SetupNew\setup.cpp (591)

PAPP:ARIS Express

PVENDOR:Software AG

PGUID:49ABE0DF-5BC9-40E8-8996-7A2938BFB5C2

$16.0.0.400PAK

@Windows 7 / Server 2008 R2 Service Pack 1 (7601) 

IE Version: 9.11.9600.18015

 

0
by Bogdan Arnautu
Posted on Thu, 12/17/2015 - 10:00

please try to copy the install-programm on local disc like C:\temp

then start it.

I had the same 5001 error and copying the installation-programm locally solved the problem, and the installation worked fine

0
by Vadim Kuzin
Posted on Fri, 02/26/2016 - 20:36

I wonder if anybody from this "fabulous" SoftwareAG has just a little bit of brains and conscience left to at least try to comprehend that there is something seriously wrong in their "so-called" installation package. People! Can you READ? Several times you have been reported about the problem:

 

Error Code:    -5006 : 0x800700b7

Error Information:

>SetupNew\setup.cpp (591)

PAPP:ARIS Express

PVENDOR:Software AG

PGUID:49ABE0DF-5BC9-40E8-8996-7A2938BFB5C2

$16.0.0.400PAK

@Windows 7 / Server 2008 R2 Service Pack 1 (7601)

IE Version: 9.0.8112.16421

 

And this is a REAL problem, you UNDERSTAND? The babble about "failed download" is ABSOLUTE BULLSHIT! Examine the problem and sort it out!

 

P.S. PLEASE!

 

0
by Eduardo Valenzuela
Posted on Fri, 04/12/2024 - 19:32

Hello,

We have had the same problem but for the "full" version not Aris Express, we deactivated the Antivirus and we were able to continue with the installation.

We tried several options between downloading the same version, a new version, changing machines but finally it worked by deactivating the Antivirus.

I hope it works for you.

Greetings,

-----------------------------------------

Hola,

Hemos tenido el mismo problema pero para la versión "completa" no Aris Express, desactivamos el Antivirus y pudimos continuar con la instalación.

Probamos varias opciones entre descargar la misma versión, una nueva versión, cambiar de máquina pero finalmente funcionó desactivando el Antivirus.

Espero que te funcione.

Saludos,

0

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