I can't install Aris express - I get the following error as soon as I try to execute the exe file.
Error Code: -5001 : 0x80070002 Error Information: >SetupNew\setup.cpp (142) PAPP: PVENDOR: PGUID: $ I'm running on windows 8 and have up-to-date Java installed. Does anyone know if I can run it on windows 8? Thanks Rhea
Hi,
Please redownload the installation file. Maybe the download was corrupted?
Alternativly, try this: https://www.youtube.com/watch?v=bgfSCTYgmQA
Bye,
Frank
oops! I go the answer. i think.
the download still does not work, instead of downloading the full 170MB, it stop at 79M, and install fail.
Resolution: just install for other platform (not windows). The installation ask for jnlp file, but go ahead and click install. Some setup login info, and it will install.
it is running now. Hopefully I can learn something here. Thanks all
Hi,
we still not found out what the problem is. We have hundreds of downloads per week, but there is a (very small) percentage of users, where the download stops. This might have many reasons, proxies, whatever...
This is a link to amazon cloud s3, with the same file. Can you try this out?
http://arisexpress-download.s3.amazonaws.com/7.1.0.895215/aris-express-setup.exe
If this is successful for you, we will change the download location to amazon clould generally.
Bye,
Frank
Hello,
I have also a problem with the installation if somebody can help me it will be great!
Thanks a lot by advance
Error Code: -5006 : 0x800700b7
Error Information:
>SetupNew\setup.cpp (591)
PAPP:ARIS Express
PVENDOR:Software AG
PGUID:49ABE0DF-5BC9-40E8-8996-7A2938BFB5C2
$16.0.0.400PAK
@Windows 7 / Server 2008 R2 Service Pack 1 (7601)
IE Version: 9.11.9600.18015
I wonder if anybody from this "fabulous" SoftwareAG has just a little bit of brains and conscience left to at least try to comprehend that there is something seriously wrong in their "so-called" installation package. People! Can you READ? Several times you have been reported about the problem:
Error Code: -5006 : 0x800700b7
Error Information:
>SetupNew\setup.cpp (591)
PAPP:ARIS Express
PVENDOR:Software AG
PGUID:49ABE0DF-5BC9-40E8-8996-7A2938BFB5C2
$16.0.0.400PAK
@Windows 7 / Server 2008 R2 Service Pack 1 (7601)
IE Version: 9.0.8112.16421
And this is a REAL problem, you UNDERSTAND? The babble about "failed download" is ABSOLUTE BULLSHIT! Examine the problem and sort it out!
P.S. PLEASE!
Hello,
We have had the same problem but for the "full" version not Aris Express, we deactivated the Antivirus and we were able to continue with the installation.
We tried several options between downloading the same version, a new version, changing machines but finally it worked by deactivating the Antivirus.
I hope it works for you.
Greetings,
-----------------------------------------
Hola,
Hemos tenido el mismo problema pero para la versión "completa" no Aris Express, desactivamos el Antivirus y pudimos continuar con la instalación.
Probamos varias opciones entre descargar la misma versión, una nueva versión, cambiar de máquina pero finalmente funcionó desactivando el Antivirus.
Espero que te funcione.
Saludos,