ES

I'd like to know if Publisher 9.7 is compatible with Google Chrome. When navigating with Chrome, we have an issue when resizing the frames or enabling/disabling Navigation Tree/Details on Content section, which we don't have in Internet Explorer.

What can we do to solve this issue? The screenshots are in the attached file comparing Internet Explorer and Chrome.

Thanks.

File attachments
by Runé Becker
Badge for 'Mastermind' achievement
Posted on Fri, 09/18/2015 - 21:38

Olá Erick,

Yes, ARIS Publisher 9.x supports Google Chrome.

However, product issues are subject for Global Support ARIS for verifying your observation. Please open a support ticket and provide screenshots along with your Chrome version.

Prior to that I'd like to recommend you to verify your observation on a fresh Chrome in order to exclude an configuration or side effects by plug-ins. To do so, download Chrome portable, which doesn't interfere with your installed Chrome version.

Um abraço

Rune

 

0
by Augustus McKnight
Posted on Tue, 09/22/2015 - 17:39

On another Note, I am seeing issues with IE 11 compatiblity issues with some of our models that are published - Others whom have not upgraded from IE9 do not see the same issues. For instance on a Matrix I only see the Rows and Columns headings but no content, frames don't seem to be smooth either.

Wondering if this is a permissions/rights issue or really an IE11 issue.

Any Thoughts out there? 

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock