hi, I have the download problem "splash recv failed" or so. I found an entry but can not make a comment (I find simply no means on that page). What now?

Hi András,

are you using a software named "Comodo"? 

There are some issues with that software, look here:

forums.sun.com/thread.jspa

or:

forums.comodo.com/other_general_gui_etc_bugs/splash_recv_failed_attempting_to_run_a_jnlp-t36315.0.html;msg290803

Maybe you need to update to the newest version. At least this was written in one of those links.

A solution is also given here:

www.shankh.com/2008/12/14/java-web-start-jnlp-splash-recv-failed/

You need to specify your javaws.exe (Webstart) to the trusted applications.

Bye,

Frank

hi and thanx. Actually I did both recommendation (made jawaw to trusted, did not help, and updated comodo and did not cured the problem). Nothing remains but comodo off :-) from the comp.

hi Frank,

thanks for caring. Following the advices on those links I finally deinstalled COMODO (shame), made the windos firewall active again. After a registry cleaning (before that still nothing run) a clean install of AE went nice up on the comp.

The only remark (being beta its not very hm.) after clicking on the icon on the desktop you have to wait much time, without having an idea, will it start or not.

Hi András,

yes, you care right. That's really annoying. To assure you've got the latest version of Express, the JRE automatically checks for a new version. That takes some seconds, but unfortunately, it does not show the splash screen during that action.

I reported this to Sun, hopefully they can change something about it.

Bye,

Frank

 Hi!

I have to register my ARIS Express every time I start it.

What now?

Bye,

Lenny

Hi,

do you use some kind of "cleaning software" removing temporary files from your computer? If that is the case, please make sure, that your local user profile is not deleted e.g. every system reboot.
 

Or do you have a remote user profile directory located on a server?

Bye,

Frank 

Hi,

When I go to save a Process Model the application freezes. The only way I can clear the application is by killing the process in Windows Task Manager.

Can you suggest what might be going wrong?

Thanks,
Shane

Hello Shane,

sorry, no idea. Do you have currently an ADF available which crashes if you try to change and save it? (if it worked previously and you did some change, maybe).

I addition, you could give me some information:

1.) what JRE version do you use? (command line: type "java -version")
2.) what version of Express do you use? If you start Express, choose "help" in the main menu to open the "About..." dialog. The version currently online is # 425270, I just want to make sure that you did the update from older versions.

Bye,

Frank

Hi,

Thanks for the quick response.

My Java version is 1.6.0_18

Express version is 425270

This is the first time that I have attempted to save a file (just started using the application today)

As an asside, when I attempt to open one of the pre-created charts it returns an error of 'filename too long'. Not sure if that maybe related.

Thanks again,

Shane

Hi,

Looks like it was an issue with my system. I fixed those and reinstalled express and all is well now.

Thanks,
Shane

Hi Shane,

actually, I exptected that ;-)

Probably something with your user home, right? I'm just asking for more information to help other users, if this behavior is also appearing on their machine.

Bye,

Frank

Good day!

When you start ARIS Express get the following exception message

Mon Feb 15 13:07:28 YEKT 2010: Unable to run ARIS. Error while setting up the server environment.
com.idsscheer.aris.server.launcher.AArisLauncher.trystart(Unknown Source)
com.idsscheer.aris.server.launcher.AArisLauncher.startup(Unknown Source)
com.idsscheer.aris.expresslauncher.AExpressLauncher.startServer(Unknown Source)
com.idsscheer.aris.expresslauncher.AExpressLauncher.access$200(Unknown Source)
com.idsscheer.aris.expresslauncher.AExpressLauncher$3.run(Unknown Source)
java.lang.Thread.run(Unknown Source)
 

Good day!

When you start ARIS Express get the following exception message

What is the reason and how to fix it?
 

Thanks,

Boris
 

Hi,

maybe the download was broken.

I think removing the download completely and doing it again should fix the problem.

Go to system panel, choose "Java", on the first page, in section "tempory internet files", choose "settings" and delete the Java cache. Then, download again and the problem should be fixed.

In addition, delete the content under "c:\documents and settings\<your user>\ARISExpress"

Bye,

Frank

Thank you, the situation has improved

Boris