Dear Mr. Wortmann,
I am having problems in synchronizing shortcuts created in SolMan to ARIS. I have a project created in Solution Manager with a Business Process Hierarchy uploaded. Now I have inserted process shortcuts, creating process links in an End-to-end view in the same structure, refering the original objects in BPH. The thing is that when I synchronize this project to the database in ARIS, these objects don't show up anywhere! What am I doing wrong? Any idea?
Thanks for your help!
Dear Ms Couto,
the reason for the problem with shortcuts could be that you have not enabled the shortcut support:
At first you have to enable the "Use shortcuts" option inside the ARIS options.
And if you synchronize the Solution Manager project then you have to enable the "Transfer new shortcuts" options inside the synchronisation wizard.
I hope it works :-))) If it should not work then post more informations (e.g. in form of sceenshots) and the ARIS version number, please.
You nailed it! I feel so stupid not seeing the basic... Well, that only reinforce that big problems have simple solutions. Thank you very much for your help!
Can you describe what benefits are lost when you don't "start" the synchronization process by first setting the scope in Solution Manager? In other words, if for example, you build process models 'outside' of Solution Manager and get to the end of 'Blueprinting,' is there a benefit in synchronizing anyway (and how much more difficult is it than 'doing it right the first time)?