Hi All,
We have been tasked with upgrading a client from ARIS 7.2 to ARIS 9.8.7.
I have backed-up the database out of ARIS 7.2 and the size was 758MB.
Now, when I try to restore, we keep on getting errors, the latest being:
"Unable to import database. Restore error: Migration of V72 database xxxx failed: JAVA heap error"
The installation is to be done on Windows 2008 R2 server, connecting to SQL. The server has 32GB RAM and 8 Processors assigned.
Any ideas or suggestions.....
Thanks,
WE
Hello Willem,
It appears ARIS is running out of memory when you are restoring/migrating the database. Have you tried allocating additional memory to your ARIS instance in cloud controller? reconfigure abs_m +JAVA-Xmx="16G"
The above will allocate 16gb or RAM to the modeling runnable.
Regards,
Allen
Hi Allen,
Thanks for your input. After another unsuccessful attempt, we tried restoring on another server, and it worked...
I then made a backup of the database and restored it into the production environment, backup took 20 minutes, restore took 15 minutes.
Thankas again,
WE