AS

Not able to login to Aris SW installed in my laptop. Please help

by André Vitor Oliveira
Posted on Mon, 06/14/2021 - 20:52

Hi
Usually the express tries to connect to Community to valid your account.
In this case, check your proxy settings in your Control Panel > Java and Browser Settings.
If the infomation doesn't help, please provide more details.

BR
AO

0
by Anu Shanavas Author
Posted on Thu, 06/24/2021 - 14:05

In reply to by André Vitor

Hi Andre,

 Many thanks. Proxy is not On. I am not using any VPN aswell.

I am using "Java (build 1.8.0_111-b14)" and i assume this is fine for running the Aris Express. I am adding the right username , password in the activation wizard (Validated by logging in manually to the aris community), but the wizard doesnt move forward with anything. I badly want to make use of Aris for my work related. Please let me know how you could help?

0

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