VV

Hello everyone.

There is one more problem with technical side of MashZone...

I can't delete certain MashApp. I've got an error about "Could not commit JPA transaction."

I've attached MashZone.log to this article.

I'd like to listen your opinion about this situation and how can i fix it?

 

Thanks a lot,

Vitaliy.

File attachments
by Thomas Heib
Posted on Fri, 10/15/2010 - 13:39

Hello Vitaliy,

this issue appears very rarely and may be caused by shutting down Mashzone straight, e.g. killing the console window when mashzone is running as an application. If this happens during an store interaction, a mashapp might maintain some kind of inactive artefacts that do not harm the normal functionalities but prevent the deletion of the mashapp.

In my opinion, you are not easily able to resolve this problem of the internal data structure.

All you can do is to export all your mashapps, reset the database and afterwards importing your mashapps again. But be aware, that all aditional users and shares will be lost!!! After database reset you will have again an almost initial mashzone installation.

At the moment, probably the most convenient solution is to simply ignore this mashapp.

Best regards

Thomas

0
by Thomas Heib
Posted on Fri, 10/15/2010 - 16:57

Hello,

i must correct my previous statement a little bit. This issue has been treated already.

Having a deeper look in your attached logfile, i recognize you must be using an earlier mashzone version than 2.0. Is that right?

So please upgrade to our latest release and try to delete the mashapp again.

Best regards

Thomas

0
by Konstantin Dudura
Posted on Sat, 10/16/2010 - 17:17

AFAIK there is no way to update MZ 1.0  with Personal License to MZ 2.0 for free.

So all MZ 1.0 PE users have to ignore this issue.

0
by Vitaliy Vorobiov Author
Posted on Tue, 10/19/2010 - 04:44

Thanks for all. Yes, we have MZ 1.0.1. :)

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock