Alexander Cherednichenko's picture

Hi,

My client in Ukraine has a subscription for ARIS Cloud Advanced, expired in Nov 22.

Project room name: uenprod

Recently my client receved a message that project room is deactivated, see the screen. Please explain what is going on. The subscription is paid! Unfortunatelly, I cannot reach my laptop with all client invoices etc. as I'm on the fronline, so I would really appreciate if you could solve this issue ASAP. 

Regards,

Alex