Chris Manders's picture

Description: ARIS Express unable to install with error message "Application Error: Unable to launch the application"

Category: ARIS Express

Description: ARIS Express unable to load, with error description of "The following required field is missing from the launch file: <jnlp> (see screenshot)


Reproduce the problem: click on the download ARIS Express link

Operating system: Windows XP Service Pack 3 language: English (UK)

Java Version: Version 6, Update 13

Browser: MS Internet Explorer 6 (and I have tried with MS Internet Explorer 8 as well)