MT

Hello, I have installed aris express 2.4d after de-installing 2.4 when it said "Anwendung kann nicht gestart werden". But the same happens with 2.4d, Detail is "Startdatei konnte nicht geparst werden, Fehler in Zeile 54" So what do I do now, Aris worked perfectly a few months ago on the same device. I am not a software guy able to to read and understand the  information given in the details of the error message. Looking for help. Thanks

 

by Frank Weyand
Posted on Tue, 08/25/2020 - 08:36

Hi,

please uninstall, remove all files in the installation path completely, also the files in "%userprofile%\ARISExpress" (you can paste this in Windows Explorer adress field) and reinstall.

If that does not help, use the Webstart version, that requires a locally installed JRE, that can be downloaded here:

https://www.ariscommunity.com/aris-express/download#

Bye,

Frank

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