Profile picture for user Damian Gawlowski

Does anybody know if there is a report that can be run to show the activity of all users for all databases? Our users are spread across 4-5 countries around the world and we are constantly looking for spare licenses. The tool is expensive and, in order to promote adoption, we would like those who need it to get it and, those who are not using it, to loose it. A report that shows how often and/or when last a user logged on would be very helpful in justifying their license of the tool.

Thanks

by Jens Heylmann
Posted on Tue, 08/14/2012 - 11:56

Hi Damian,

the server can log user activity in a XML format based file "arisaccountlog.xml". Which logs with detailed mode:

 

 

  • database
  • user
  • login
  • logout
  • clienttype
  • filter
  • clientip
  • clienthost
  • clientlicense
  • clientid

Please check the document "installation_administration_guide_s.pdf" as part of your ARIS installation.

Chapter: 5.3.6.1 Logging

Regards,

Jens

           

0
by Muhnad Zakaria
Posted on Sat, 11/10/2012 - 13:44

In reply to by anafortunato

Hello Mr. Jens

I need your help.

 

I was uninstall the ARIS 7.1 from my laptop & after reinstallation it needs password to allow me restore my database.

I need your support I face when I need to restore my database.

kindly, find the picture screen shot I faced.

Please, send me e-mail (muhnad.kandah@yahoo.com) for your feedback & support

 

0
by Damian Gawlowski Author
Posted on Tue, 08/14/2012 - 12:41

Thanks Jens

0
by Harry Ratia
Posted on Tue, 08/14/2012 - 13:04

Hello Damian,

 

We use ARIS version 7.1 and there is something called Account logging that could help you. It is a functionality that you will need to activate on the ARIS Business Server side in one of the configuration files. The service needs to be re-started after the change in the configuration file.

Once it is activated it will then generate log files typically once a day where you can see login/logout/userID/ARIS License information, like in this example:

- <arisaccounting> - <session>   <login>2012-08-06T09:10:15</login>   <logout>2012-08-06T09:11:16</logout>   <clientlicense>"License is shown here"</clientlicense>   <clientid>21a83520-c76d-11e1-61d8-00237d347a8a</clientid>   </session>  

The <clientid> tag shows the GUID of the user logged, this you will have to translate to something more understandable by using a translation table of the registered users.

To switch on the logging functionality, go to the ARIS Business Server installation directory and find there the file "ArisServer.cfg". It is found in the directory"<ARIS Business Server installation>\server\config". In the file you need to locate this entry:

                       <!-- Turn on/off logging of user login/logout times -->

                      <accounting state="off" />

and change the value to be "on" instead of "off". Thereafter please re-start the Business Server service and check the result the next day. A file called something like "arisaccountlog_08_06_2012_08_35_24.xml" has then been created in the directory "<ARIS Business Server installation>\accounting".

 

Good luck!   / Harry R

 

 

0
by Damian Gawlowski Author
Posted on Tue, 08/14/2012 - 16:12

Thanks Harry. Between you and Jens I have solved this problem.

Thanks again.

0
by Sagar Tumuluri
Posted on Tue, 09/25/2012 - 17:09

Hi All,

I am using ARIS Business Architect 7.1 and could not find the ArisServer.cfg file neither on my local - C:\Program Files\ARIS7.1\LocalServer\config nor on the ARIS Server. Please let me know where I need to find the file and where to change the settings - in my local or on the sever.

 

Merci,

Sagar

0
by Anja Michalke
Posted on Mon, 10/08/2012 - 14:34

Dear Sagar,

 

you have to search on your ARIS Server installation folder. There has to be a folder "config" and there you should find all config files.

 

As Jens already wrote you should find more help at the "installation_administration_guide_s.pdf".

Best regards,

Anja

0
by Kimmo Keipinen
Posted on Tue, 11/06/2012 - 10:55

I ran into a weird problem while trying to match the GUIDs exported from ARIS to the clientids from the server logs: they do not match. Not a single one of them. The amount of unique clientids seems to match the amount of unique GUIDs. Any idea what could cause this issue?

 

Best regards,

Kimmo

0
by Sagar Tumuluri
Posted on Tue, 11/06/2012 - 11:49

This is in line with normal activity as the GUID are supposed to be unique.

 

Merci,

Sagar

0
by Kimmo Keipinen
Posted on Tue, 11/06/2012 - 12:32

Ah. But is there any way to link a clientid to an individual user account? I thought that these logged clientids would be equal to the GUIDs of the user accounts. I'm trying to determine which users are not using the system regularly.

BR,

Kimmo

0
by Anja Michalke
Posted on Tue, 11/06/2012 - 13:09

To analyze the activity of users, I am using the licence key numbers to evaluate that, not the clientids. Why are you using the clientids?

0
by Jens Heylmann
Posted on Mon, 11/12/2012 - 09:49

Hi Muhnad,

 

the default database-admin password is "DBADMIN".

 

Regards,

Jens

0
by Przemysław Popławski
Posted on Fri, 12/21/2012 - 14:29

I have the same problem. Does anyone solved it ?

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock