DL
I have a model locked, because it's editing by one user. The user is logged out. I logged out the user, wait some time and check it again, but the lock continues. Any ideas about how can I solve this? I have already make a copy of the process to work with, but I can't delete either. Can any one give me a hand with this? Is Aris 9.7
Regards
Diego A.
Hi Diego,
There is a two possibilities, one is the user session is locked on the server or some resources is blocked in server.
Go to Server and open the ARIS Administration Tool and use the command 'sessions' to see if this user id still connected, then if yes, kill his session and try to edit the model again.
But if you don't see this user id logged, then restart the ARIS server service, if you are running the 7.1 start the business server and if you are running the 9.x restart the ABS runnable.
BR,
AO
