Wed, 2023-09-27 16:00
AP
Hi,
at the moment we have a ARIS 9.7 installation, since 2 weeks the clients disconnect in irregular intervals, anybody know this problem? Which Log File could write there the error?
Thank you very much.
Hi,
at the moment we have a ARIS 9.7 installation, since 2 weeks the clients disconnect in irregular intervals, anybody know this problem? Which Log File could write there the error?
Thank you very much.
Hi Alexander,
please collect the log files using "collectLogFiles.bat" (C:\SoftwareAG\ARIS9.8\support) and send them to me via mail.
Best regards,
Felix
Hi,
Had the same issue with ARIS7 and at times even now with ARIS9, what works for me is to clear the java cache on the client workstation.
Regards.
Hi Kabelo,
thanks for sharing your solution!
Felix