Hi All,

I am new to ARIS and work with a limited set of Knowledge given by my colleague. Today my Cloud Controller service(abs_m) has stuck in starting state for a long time. I had re-started the server earlier and had faced this issue with copernicus_m service as well, but after some time copernicus_m has changed to started state while abs_m is still in starting state. I am unable to open ARIS Architect & Designer 9.6 from morning.

Please help me understand what to do if a service is stuck in a particular state?

How do i move abs_m to started state?

I am sorry if this is a simple issue. I am new to this tool.

Tags: ARIS Cloud ARIS Trial