I've configured the mapping in order to import a Visio process map (vsdx) into ARIS BPMN collaboration process model. After the import, the BPMN model is created with the corresponding objects and descriptions. The problem is on the tasks because have not established any relationship with the lane they belong. The properties of the lane, tasks, connections and event are OK but no relations between them.  

Also some events have changed the symbol in comparison with the symbol we have preestablished in the configuration.

Obviously, we have to do some work to adapt the model imported but with these conditions is more or less impossible.

How can I fix this error?

Thanks for the support



We're using ARIS 10 version