Joerg Klueckmann's picture

Skip this part if you already know about Process Intelligence
For those of you who don’t know about process intelligence, here is a short introduction to the topic. Process intelligence analyzes and optimizes the performance of processes that are executed using IT systems. Usually you start by identifying a process which is critical for your business. One example could be an order-to-cash process (or just parts of it). Then you go ahead and define reasonable measuring points which you want to be monitored later.  Let’s say one measuring point would be the order, the next one could be the shipment of the goods, followed by the invoice. You need to discuss the process and the measuring points with your business and IT people. Business people will tell you how the business process flows through the departments, and the IT people will tell you where and how you get the data to monitor the measuring points. Of course it helps a lot if you already have a BPM initiative on its way, but it’s not a must have. Some process intelligence users started with process monitoring and then moved to the design of the to-be processes.

Process intelligence, of course, needs technology. Here ARIS Process Performance Manager (ARIS PPM) comes into play. The tool extracts data from the measuring points from different IT systems and reengineers the process. The software creates a visual representation of how the process looks like. Some call it automated process modeling. You can benchmark the best order-to-cash process of the second quarter 2009 with the worst process in 2009. For more information on process intelligence, read this expert paper.

Start reading if you already know about process intelligence.
The latest release of ARIS Process Performance Manager (ARIS PPM) delivers a new way of analyzing your business processes through its in-memory architecture. This architecture stores process data in the main memory of the ARIS PPM server. Response and import times are greatly reduced. In this chart you see performance benchmarks from ARIS PPM 4.1 and ARIS PPM 5.0 while processing 24 million process instances.

Performance Benchmark ARIS PPM 5 vs. ARIS PPM 4.1

I did not make this up ;-) It is based on perfromance testst in our research labs.

The question is, how does the increased performance of the software helps you to bring your Process Intelligence to the next level? Well, the performance boost made it possible for us to introduce the new interactive filter panel and the multi-panel analysis view in ARIS PPM 5.

The interactive filter panel on the right side of the video facilitates the exploration of all process data. Hierarchy, intervals, or time dimensions can be used to analyze millions of process instances in a second. Process instances that do not perform properly will automatically be highlighted. It is therefore easy to identify process defects. Of course, you can combine filters with each other for more advanced analytics. The English version of ARIS PPM will be releases in September. Then I will also provide you videos with the English user interface.


The multi-panel analysis view combines key performance indicator analysis with the related process structures. By means of process discovery, executed processes can be visualized for better understanding. You can aggregate process instances to understand how your company is really working. You perform benchmarking including with the best and the worst performing processes. Of course, you want to roll out the best performers in your process landscape.


Find out more about ARIS PPM 5 on our special innovations page: or on the standard ARIS PPM page: 

If you visit the ARIS UserDay in Saarbruecken you get the chance to see ARIS PPM 5 in action and to test the software yourself. Looking forward to meet you...

Tags: process intelligence ARIS PPM