JS

I am recently having a problem when trying to download an educational package/renew our faculty license.

The download of every available product fails with error "We are very sorry, but due to a technical infrastructure problem, we are currently unable to send you a license key. Please try again later. An administrator has been informed."


I have tried it several times, how long will it take to fix this?

by Marco Zumstein
Posted on Fri, 10/30/2020 - 08:44

I am having the same problem as well. I tried it on several browsers and during different days.

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by Stephanie Karner
Posted on Fri, 10/30/2020 - 09:51

Dear Jens Schulte,

Due to technical reasons, the "ARIS Education Package for Faculties | Multi-user private cloud"  is only available via house-to-house distribution.  Please contact us via university@softwareag.com.

Thank you and kind regards,

Stephanie Karner

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