ARIS Publisher export error

Posted by khalil alkiswani

Posted on Tue, 10/07/2014 - 10:37 in Professional ARIS

Dear all

We upgrade the ARIS to version 9.6 from 9.5. Everything is working correctly. but ARIS Publisher export in not work.

When we try to publish the message " The procedure was canceled " shown in the end of publishing export.

The service was restarted, and the publishing successful in test Database & UMG Database.

anyone have an idea can help us please.

please note that: the error in transferring models as the attachment snapshot

Best Regards

ARIS

Business publisher

25.3k

by Frank Weyand

Posted on Wed, 10/08/2014 - 13:05

Hi,

please contact the support, I think the log files will give more information about the problem.

Bye,

Frank

by khalil alkiswani Author

Posted on Tue, 10/14/2014 - 08:17

Dear Mr. Frank Weyand

can you please tell me how to access to the log file in ARIS 9.6 (the path in server)

I really appreciate that

Best Regards

Khalil Alkiswani

by khalil alkiswani Author

Posted on Thu, 10/09/2014 - 06:10

Thank you Mr Frank, I will contact them

Regards

Khalil

ARIS Publisher export error

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