KM

Hi All,

I am trying to install ALFABET 10.0 and getting an error.

OS: WINDOWS 2008 R2

Database: SQL 2016 Standard Edition

 

When I am trying to connect ALfabet administrator to the Alfabet database, I am getting an error:

"The database is incompatible with the current version of the system. Please contact Empower eService for further information".

 

Please guide and Thanks in advance.

Regards,

Kaushik

 

 

 

by Runé Becker
Badge for 'Mastermind' achievement
Posted on Fri, 11/17/2017 - 18:16

Dear Kaushik,

Alfabet is not part of the ARIS Community. They have their own Alfabet Online Forum: http://usergroup.alfabet.com/

However, as the error message suggests, technical support should be requested via Empower/eService. Empower is Software AG's customer portal where you can raise a support ticket which is followed up by an email conversation: https://empower.softwareag.com/

Cheers

Rune

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock