KN

Hi ,

I am using ARIS 7.2 . I am receiving error "unable to connect to server. there is no service available for the port you specified" in ARIS Business Architect and Designer.

I am new to ARIS. Please help me in solving this problem.

 

Regards,

Kusuma

 

 

by Neeraja K
Posted on Thu, 09/05/2013 - 15:04

First, check whether the ARIS Business Server, to which you are trying to connect is running or not.

If it is up and running, check the public port settings in your Business server in 'defaultServerSettings.cfg' . This port should be open for the connectivity.

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by Kusuma Nayak Author
Posted on Thu, 09/05/2013 - 15:40

Hi Neeraja,

Thanks for your response.

Services are running. But one service is stopping after i restart it.

Please find below the Public Port Setting in 'defaultServerSettings.cfg'.

  <public port="16070" localport="16075" threadpoolsize="100" options="" >

</public>

Also please tell me how will i check whether it is open for connectivity?

Regards,

Kusuma

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by Neeraja K
Posted on Fri, 09/06/2013 - 09:14

Try pinging the Business Server from command prompt. You can also telnet the business server from port 16070

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by Kusuma Nayak Author
Posted on Fri, 09/06/2013 - 10:22

Hi Neeraja,

 

How will i do that?

What are the commands?

 

Regards,

Kusuma

 

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by Kusuma Nayak Author
Posted on Tue, 09/10/2013 - 12:25

Hi,

One of the log says

Caused by: com.idsscheer.dl.mapimpl.ora.dblauncher.AOraLauncher$ACannotStartException: timeout exceeded, cannot connect to database server

Caused by: java.sql.SQLException: ORA-01017: invalid username/password;

logon denied



Oracle denies the login to the database..

Will you please help me?

 

Regards,

Kusuma

 

 

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by abhishek vikram
Posted on Tue, 09/10/2013 - 14:42

Hi,

Pls check that DB schema username and password has been configured correctly in lockservice.cfg file.

Thanks

Abhishek

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by Kusuma Nayak Author
Posted on Tue, 09/10/2013 - 15:38

Hi,

We have reset Username and apssword in lockservice.cfg and in businesspublisher.xml(ARISBP), and in envset.bat according to ARIS7.2 Installation and Administration Guide.

Still We are receiving same error.

 

Regards,

Kusuma

 

 

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by Shashi Pal
Posted on Wed, 09/11/2013 - 14:22

Dear Kusuma,

In  ARIS Business Server

Change default password for ARIS71(In Lockservice.cfg file):

Change the password in line arisadm_pwd=new encrypted password

Or put ‘_’ before = it will encrypt password when you will restart server service. arisadm_pwd_=new password.

In ARIS Business Publisher Server:

Change Default password for ARISBP( businesspublisher.xml):

Change the password in line username="ARISBP" password="new password"

Regards

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by Kusuma Nayak Author
Posted on Wed, 09/11/2013 - 14:30

Hi,

We have already done this.

 

Regards,

Kusuma

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by Sinuhe Avante
Posted on Thu, 05/08/2014 - 00:44

Hola,

 

No se si alguien me puede apoyar ya que actualmente me marca este mismo error en el LOG  ORA-01017: invalid username/password; logon denied y el servicio se cae de inmediato.

Se localizo el archivo Lockservice.cfg que menciona Shashi Pal, teniendo el siguiente contenido.

root@qadsem01 # more Lockservice.cfg

#/ARIS710/server.589499/config/Lockservice.cfg.bak

#Fri Mar 28 08:42:05 CST 2014

url=jdbc\:oracle\:thin\:@qadsem01\:1521\:emt

startdb=yes

ls.mappingclass=com.idsscheer.dl.mapimpl.ora.AMapping

dl.mappingclass=com.idsscheer.dl.mapimpl.ora.dl.AMapping

arisadm_user=aris71

db.startup.maxwait=180000

dbms_major_version=11

arisadm_schema=aris71adm

pwderrcode=e;1017

dbadmin_pwd=31191fb5aebe9772ef3993c7f53bd9cd

lssid=33

arisadm_pwd=3a6904044de0e9e89b126db35a9f687b

dbmsname=Oracle

driver=oracle.jdbc.OracleDriver

root@qadsem01 #

 

Pero desconozco que realizar ya que soy nuevo en ARIS.

No se si alguien me podría ayudar de que puedo hacer

 

Muchas gracias

 

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by Ramya P
Posted on Thu, 05/23/2019 - 08:54

Dear Kusuma,

We are also facing the same issue. Kindly let us know how you have resolved the issue.

Thanks

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by Eduard Sevtsenko
Posted on Thu, 03/11/2021 - 10:39

I have the same issue. Here is more details:

The aris ARIS Architect & Designer 10.0 client can connect through port 80 if installed on the same server.

It is possible to connect remotely from client computer though browser to ARIS connect and also by using the java based ARIS client downloaded from ARIS Connect.

All setup is the same but can´t connect through installed ARIS Architect & Designer 10.0 client

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