Upload drops freetext info from Aris Express into Aris Advanced Cloud

Posted by Louise McDonagh

Posted on Tue, 01/15/2019 - 12:31 in ARIS Cloud Support

Hello,

This is a new problem - when uploading data models from Aris Express local drive into Aris Advanced database, most of the content comes through OK, but the free text does not get uploaded. It used to work fine, but now fails.

Thank you

Louise

3.9k

by Louise McDonagh Author

Posted on Fri, 01/25/2019 - 11:28

Can someone address or advise on the above issue please?

Thank you

Louise

by Louise McDonagh Author

Posted on Fri, 01/25/2019 - 15:07

I have uploaded a screen print showing the text that has been lost on the upload. Note, the text from the Aris Express model has not been imported on the upload. Why has this started to happen and how do I fix it. It worked fine on earlier uploads.

File attachments

Aris Cloud Upload (left) of the .adf Aris Express file (right).png