Thu, 2023-09-21 12:00
Hello!
When installing the Publisher Server 9 (793540) we receive during the step "Installation scenario" the message "The installed ARIS Agengt can not be used for this installation.\n\nThis installation will be aborted." Afterwards the installer is closing...
Could it be a problem that we have already a Design Server 9 installed on the same machine?
Best regards,
Klaus
Attachments:
Screenshot.JPG
Screenshot.JPG
Dear Klaus,
Yes, ARIS Design Server and ARIS Publisher can't be installed on the same machine. The error message is not clear about that.
Cheers
Reun
Thanks for the reply. That's too bad, as we always had ARIS Platform + Publsher on one server. But setting up another VM shouldn't be a big issue. :-)
In the meantime we installed the Publisher Server separately on a machine that has only the businesspublisher_m Service running on it. I tried to configure the Business Publisher based on our 7.1 installation, but I still face two issues:
1.) the http://servername:19990/businesspublisher is only accessible from localhost.
2.) from localhost when trying to access the businesspublisher webapp I get an error message like in the attachement.
Any ideas on that?
Best regards, Klaus
Dear Klaus,
I had the same error message ...Â
The problem was, that the filegroups are not setup correctly with the create_db.sql script
FILEGROUP [ARISBPDATA] (NAME = N'ARISBPDATA',...
FILEGROUP [ARISBPINDEX] (NAME = N'ARISBPINDEX',...
Our DB admin fixed this manually and then I could logon to the publisher serverÂ
Best Regards
Armin