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Hello!

When installing the Publisher Server 9 (793540) we receive during the step "Installation scenario" the message "The installed ARIS Agengt can not be used for this installation.\n\nThis installation will be aborted." Afterwards the installer is closing...

Could it be a problem that we have already a Design Server 9 installed on the same machine?

Best regards,

Klaus

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by Runé Becker
Badge for 'Mastermind' achievement
Posted on Fri, 10/11/2013 - 15:55

Dear Klaus,

Yes, ARIS Design Server and ARIS Publisher can't be installed on the same machine. The error message is not clear about that.

Cheers

Reun

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by Klaus Maier Author
Posted on Wed, 10/23/2013 - 11:26

Thanks for the reply. That's too bad, as we always had ARIS Platform + Publsher on one server. But setting up another VM shouldn't be a big issue. :-)

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by Klaus Maier Author
Posted on Mon, 12/09/2013 - 17:35

In the meantime we installed the Publisher Server separately on a machine that has only the businesspublisher_m Service running on it. I tried to configure the Business Publisher based on our 7.1 installation, but I still face two issues:

1.) the http://servername:19990/businesspublisher is only accessible from localhost.

2.) from localhost when trying to access the businesspublisher webapp I get an error message like in the attachement.

Any ideas on that?

Best regards, Klaus

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by Armin Burkhardt
Posted on Wed, 12/11/2013 - 12:52

Dear Klaus,

I had the same error message ... 

The problem was, that the filegroups are not setup correctly with the create_db.sql script

FILEGROUP [ARISBPDATA] (NAME = N'ARISBPDATA',...

FILEGROUP [ARISBPINDEX] (NAME = N'ARISBPINDEX',...

Our DB admin fixed this manually and then I could logon to the publisher server 

Best Regards

Armin

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