MC

Hello,

I'm using th 30 day trial version in cloud, the expiration day is th 25 june, and I'm planning to buy the licence next week.

But now I'm not able to open the project room.

Can you solve the problem? I'm selling internally Aris,... this is not helping.

Thanks,

Michele

 

by Michele Castiglioni Author
Posted on Thu, 06/17/2021 - 10:32

In reply to by Eva Klein

Hi Eva, I'm not getting any error message, the page is just looping in the entry page where I can choose the project room 

0
by Michele Castiglioni Author
Posted on Thu, 06/17/2021 - 11:49

Hi Eva, with edge is working, but this is strange as we used chrome for at least 15 days without issues...

0
by Eva Klein
Badge for 'Community Team' achievement
Posted on Thu, 06/17/2021 - 12:03

I am happy to hear that you have access again. I apologize for the inconvenience. We're investigating the issue.

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock