Hello ARIS community,

I'm trying to install ARIS Express, and run into the problem that many of you have identified in previous posts: it is not able to go through the initial login (validation of username/password) during first start.

I'll say it first: do not tell me to talk to my IT about proxies :-) : I am part of the IT doing this on behalf on one of our business analysts.

I've done the following:

I've configured JAVA (in the control panel) to use the network proxy. Note that the java control panel does not support proxy authentication set, only setting the host and port.

I've, just in case, set the http.proxy[Host|Port|User|Password] environment parameters in arisloader.cfg as jvmOptions arguments.

Now, as a java developer I can say: unless the java application was built explicitely to use those environment parameters into a custom Authenticator, the user/password arguments are simply ignored.

To prove my point, I'll paste the exception trace. The application is really trying to go through the proxy, but doesn't authenticate (HTTP code 407)

java.io.IOException: Server returned HTTP response code: 407 for URL: http://www.ariscommunity.com/
	at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1313)
	at java.net.URL.openStream(URL.java:1010)
	at com.idsscheer.aris.client.container.AExpressClientSettingsPlugin.tryconnect(Unknown Source)
	at com.idsscheer.aris.client.container.AExpressClientSettingsPlugin.tryMultipleMechanisms(Unknown Source)
	at com.idsscheer.aris.client.container.AExpressClientSettingsPlugin.detectProxySettings(Unknown Source)
	at com.idsscheer.aris.client.container.welcome.AWelcomeWizard$AWelcomeWizardHandler.getNextPage(Unknown Source)
	at com.idsscheer.framework.gui.dialog.AWizard.nextPressed(Unknown Source)
	at com.idsscheer.framework.gui.dialog.AWizard.access$100(Unknown Source)
	at com.idsscheer.framework.gui.dialog.AWizard$2.actionPerformed(Unknown Source)
	at com.idsscheer.framework.gui.dialog.implementation.AButtonsPanel$ADialogButton.actionPerformed(Unknown Source)
	at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:1995)
[...]

Does anyone have any experience in installing Aris Express in a network environment where the proxy requires authentication?

I'm afraid I cannot disable the proxy authentication as it's handled by the Security Directorate and the network team and obviously part of the mandatory policy.

Any idea/suggestion/solution is very welcome!

Thank you,

Miguel

Tags: aris express