MK

Hello,

installing aris design server failed with error:

2017-02-08 10:02:44,036|INFO |main| IShield - sz_stderr :     Nothing to process.    On node localhost the instance zoo_m isn't configured.    

2017-02-08 10:02:44,036|INFO |main| IShield - command : wait for started zoo_m timeout 300000

2017-02-08 10:02:48,092|INFO |main| IShield - sz_stdout :

2017-02-08 10:02:48,092|INFO |main| IShield - sz_stderr : Could not read state of runnable zoo_m on node localhost: Runnable instance ID "zoo_m" does not exist.

2017-02-08 10:02:51,040|INFO |main| IShield - Dialog : SdFinish szMsg1: Errors occurred during the installation process. Unable to install. For further information please refer to file '%temp%/ARIS_Install.log'.

Any help would be appreciated

Thanks

Milan

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by Runé Becker
Badge for 'Mastermind' achievement
Posted on Wed, 02/08/2017 - 14:08

Dear Milan,

Please open a support ticket via Empower/eService, because a failed setup could have many causes.

Cheers

Rune

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by Milan Kloucek Author
Posted on Mon, 02/13/2017 - 10:25

In reply to by rbe

Thanks,

the Empower access is restricted to customers with active maintenance agreements, which we dont have, we get the dvd and license from University Relations Program....

 

0
by Milan Kloucek Author
Posted on Mon, 02/13/2017 - 13:01

Well, aris design server can´t be installed on my server, so i installed aris client with local database on windows 10 desktop computer with no errors, and it surprisingly don´t work. Run Aris architect and designer - connection - server in the drop down menu no LOCAL, the service for local server is running...

0
by Jiri Mares
Posted on Tue, 03/21/2017 - 02:13

Hi Milan, we can support you here in CZ. If you are interested, just drop me an email - See contact details in my profile.

0

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