Hello there,

I run a number of licenses for my students. Last week I gave access to my project room and most of students managed to set password and log in to ARIS cloud. I have 4 students that after registering, when trying to log in are getting message: check details - incorrect credentials. They tried to reset password and every time they try to log in it just doesnt recognise their login/password inputs.

Could you advise how to approach/fix this problem?

Tags: ARIS Cloud