NG

When running a synchronization from ARIS 9.8.8 to Solman 7.2, I get the window it completed with errors and when I look at the log file, as soon as it tries to synchronize the first process step, it throws the following lines. 

Tue Jun 08 19:11:55 CDT 2021 - Synchronizing: Process step 'Process step example1’

Tue Jun 08 19:11:58 CDT 2021 - java.lang.NullPointerException

               at com.aris.modeling.server.bl.logic.sm72.logic.ANodeFactory.createARISNode(ANodeFactory.java:105)

               at com.aris.modeling.server.bl.logic.sm72.SynchroNode.AProjectProcessStepNode.createMissingMaster(AProjectProcessStepNode.java:131)

               at com.aris.modeling.server.bl.logic.sm72.SynchroNode.AProjectProcessStepNode.transferData(AProjectProcessStepNode.java:83)

               at com.aris.modeling.server.bl.logic.sm72.SynchroNode.ASynchroNode.synch(ASynchroNode.java:72)

               at com.aris.modeling.server.bl.logic.sm72.SynchroNode.ASynchroNode.synchChildren(ASynchroNode.java:164)

               at com.aris.modeling.server.bl.logic.sm72.SynchroNode.ASynchroNode.synch(ASynchroNode.java:77)

               at com.aris.modeling.server.bl.logic.sm72.SynchroNode.ASynchroNode.synchChildren(ASynchroNode.java:164)

               at com.aris.modeling.server.bl.logic.sm72.SynchroNode.ASynchroNode.synch(ASynchroNode.java:77)

               at com.aris.modeling.server.bl.logic.sm72.SynchroNode.ASynchroNode.synchChildren(ASynchroNode.java:164)

               at com.aris.modeling.server.bl.logic.sm72.SynchroNode.ASynchroNode.synch(ASynchroNode.java:77)

               at com.aris.modeling.server.bl.logic.sm72.logic.ASM72Executor.synchronize(ASM72Executor.java:118)

               at com.aris.modeling.server.bl.components.sm72.ASM72Component$ASolarAction.run(ASM72Component.java:672)

               at com.aris.modeling.server.common.progress.AServerTaskRunnable.run(AServerTaskRunnable.java:29)

               at java.lang.Thread.run(Thread.java:745)

 

What kind of things would cause this? This isn't a very helpful log file entry for the users.

by André Vitor Oliveira
Posted on Thu, 06/10/2021 - 15:48

Hi
Seeing the message "com.aris.modeling.server.bl.components.sm72.ASM72Component$ASolarAction.run" .. you can also ask to your sap admins if what kind of messages is getting in SAP logs for this action.
Usually this error occurs since the SAP id of scenario was not found in SM72. 

BR
AO

0
by Nicholas Goellner Author
Posted on Sat, 06/12/2021 - 21:27

In reply to by André Vitor

The scenario does not have a SAP ID in ARIS so that is not causing it. I will reach out to the BASIS team but previously they have not been able to see anything.

0
by André Vitor Oliveira
Posted on Mon, 06/14/2021 - 21:03

In reply to by Nicholas Goellner

HI
Just seeing part of a log file is not helpful.. did you update your solman from 7.1 to 7.2 then starts to get this error ?
Another possible cause 'a wrong object was the master in a master - variant connection'
if is possible also provide the solar.log file available in Server.

BR
AO

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock