I ran below command to add SSL certificate to the loadbalancer :

enhance loadbalancer_m with sslCertificate local file "c:\\temp\\lbcertificate.zip".

I am able to see SSL certificate entry in the config file (loadbalancer.cfg) after running the command.

Thereafter, I am facing this issues that ping to 443 failed and loadbalancer is in failed stage:

 [run] C:\SoftwareAG\ARIS10.0\server\bin\agentLocalRepo\.unpacked\20180514.171251_httpd-run-prod-10.0.4-windows64-runnable.zip\exec.xml:429: No successful ping to loadbalancer port 443 within 30sec.

INFO   | jvm 1    | 2018/06/08 17:18:04 | 2018-06-08 17:18:04,729|INFO |qtp1112520866-12356355| com.aris.prov.agent.lifecycle.ant.AntAdapter - UNsuccessfully executed Ant with target run in working directory C:\SoftwareAG\ARIS10.0\server\bin\.\work\work_loadbalancer_m for target run, exit code 1
INFO   | jvm 1    | 2018/06/08 17:18:04 | 2018-06-08 17:18:04,730|INFO |qtp1112520866-12356355| com.aris.prov.agent.RUNNABLE.HISTORY - loadbalancer_m - State change: STARTING -> FAILED. 

Without adding certificate, it was working perfectly. Also, when i reconfigured the port to 0, the loadbalancer is up and running :

reconfigure loadbalancer_m  +HTTPD.ssl.port=0

 Please let me know steps/commands to delete this certificate from the server  to make it work again.

Thanks,

Pankaj

Attachments:Plain text icon ARISlogs.txt